The role of the Store Manager is to build and maintain strong relationships with customers, which is essential for Ashley HomeStore's success in retail sales. The Store Manager is responsible for leading the store team in implementing the Ashley Sales Approach and managing store operations, including opening and closing the store. The Store Manager ensures that all policies and operating procedures are followed, providing customers with an exceptional in-store experience that increases sales, profitability, and loyalty. Additionally, the Store Manager is responsible for guiding the retail sales associates in meeting sales goals, SPG, NPS, and other important performance metrics.

Responsibilities:

• Maintain a visible presence on the sales floor, role modeling the selling process, personally interacting with guests and being in a position to positively impact the sales process and ensure the Ashley brand is properly represented.
• Resolve customer issues in a professional, helpful manner that strikes the proper balance between customer satisfaction and financial responsibility to the company.
• Develop and implement daily plans to create a culture of accountability and to ensure a continued focus on sales performance and other goal attainment. Use staffing-to-traffic methodologies to properly staff and manage the sales floor. Prioritize daily responsibilities and tasks.
• Ensure compliance with store operating policies and procedures, including advertising and promotions, merchandise layouts, pricing, beginning-of and end-of-day, store appearance, human resources, health and safety, etc. Maintain operational standards and office administrative routines and processes.
• Analyze daily operational and financial reports to determine store results and performance trends, and take prompt corrective action to remedy significant variance.
• Recruit, develop and lead a store team capable of supporting Ashley’s performance and growth strategies. Ensure new associates are trained for their position. Deliver timely communication through regular management and team meetings. Maximize sales associate performance by setting targets, providing coaching and feedback and using support mechanisms such as role plays, target cards and performance improvement meetings. Take corrective action when necessary. Create an engaging, positive working environment and strong selling culture; recognize and reward top performers.
• Monitors controllable expenses such as utilities, maintenance, shrinkage and cash overage/shortage.
• Demonstrate the company’s core and growth values in performance of all job functions.

Compensation:

Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. Annual Salary: $82,000.000 - $94,000.000. Employees are also eligible to earn monthly, quarterly, and annual incentives based upon store sales; according to historical data, if store sales targets are met, employees can expect to receive between $27,250 and $40,000, depending upon store sales volume.

Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.

Benefits:

When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and 40 hours of California Paid Sick Leave. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.

Requirements & Qualifications:

• Legally authorized to work in the US
• At least 18 years old
• Associate degree in business administration or related field or equivalent work experience
• 5 years’ of retail management, sales and/or management experience
• Ability to regularly lift over 25 lbs with or without reasonable accommodation
• Ability to transport loads of 40 IBS with or without reasonable accommodation
• Ability to work flexible hours, including weekends and Holidays
• Maintain reliable attendance
• Thrive in a team environment

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

Job Type: Full-time

Pay: $82,000.00 - $94,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift
• Evening shift

Ability to Relocate:

• Modesto, CA 95356: Relocate before starting work (Preferred)

Work Location: In person