Job Title: Incident Manager -
2nd Shift Sun to Thurs - 3pm - 11:30pm or 2nd Shift - Tue to Sat 3pm - 11:30pm (TASA)

Duration: Contract

Location: 100% Remote

IMPORTANT: This shift is Sunday to Thursday, 3pm to 11:30pm on incident management 24/7 operations team and this is regular schedule but may shift if needed w/ coordination.

Schedule: 2nd Shift Sun to Thurs - 3pm - 11:30pm

You Must Have:

• 4 years of experience working with IT Incident Response Operations

• Experience with ITIL Service Management and Incident Management

• Good verbal communications to include strong leadership voice

• Good written communication skills

• Strong critical thinking and error assessment capabilities

• Experience using Microsoft Outlook (email, calendaring, meeting setup) to setup meetings, manage calendars and receive, respond and send emails in various formats to include attachments and links

• Experience using Microsoft Office, including Word, Excel, and PowerPoint to deliver Executive level status reports

• Must be willing to work 1st or 2nd shift that can include weekends and/or holidays.

• Bachelor degree in Computer Science, Electronics Engineering, or technical equivalent with 5 years of professional experience or a total of 13 years in lieu of education

Nice If You Have:

• Virtual team management experience

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Work Location: On the road