Lead/participate in meetings with the business owners to elicit, analyze and document details business requirements in Agile environment. Conduct gap analysis for current and future state of system and identify gaps such as program functions, system requirements, data conversion strategies. Develop business process flows, data models and system design specifications and recommendations related to proposed solutions Lead/participates in Agile practices such as Sprint Planning, Backlog Grooming, Sprint Demonstrations and Sprint Retrospectives. Create and maintain functional deliverables including User Stories, system requirement document, business process diagrams, design specifications and user guide. Develop test cases/scripts, execute smoke, system, load and browser testing and support user acceptance testing and document results

Provide continual improvement process recommendations and implementation related to the customer experience. Assist with implementation of new functionality, configurations, and enhancements as needed

Required Qualifications:

Strong documentation skills Strong hands-on experience with database query(SQL) and back-end testing Strong problem solving and analytical skills. Experience with Agile/Hybrid Agile methodologies Experience working with multiple stakeholders to gather requirements, identify, test and implement solutions efficiently. Ability to work autonomously and independently Strong time management, communication and organizational skills. Proficient in MS Word, PowerPoint, Excel and Visio Experience in agile tools such as Jira, Confluence Experience in design tool such as SnagIt, Balsalmiq, Miro or other equivalent, for mockup and wireframe creation

Desired Qualifications:

Test automation (using Katalon, Selenium) Agile Scrum Master certificate