Solutions Architect
ON SITE REQUIRED
ABOUT THE ROLE (this is not a traditional technical architect-related role) pls read detail below for a better understanding of this role:
ABOUT THE ROLE
Position is responsible for using the client
convenience contract with Client to provide print services to deptand other
interested agencies. The Role is the key
point of contact for new services, issues, inventory management, ticket
management, vendor management, and data for billing purposes. Documented
experience with print services. Understands
asset management and correlated billing processes. Ticket management experience using ServiceNow.
Vendor management experience to include SLAs, performance, billing and invoice reconciliation.
Knowledge & Ability:

• Self-starter who

can excel in a team environment of an aggressively growing and dynamic
enterprise.

• Demonstrated

ability to bring problems to resolution regardless of diversity and level of
seniority of those involved.

• Driven and able to

work with minimal supervision and under specific deadlines.

• Experience working

with suppliers with demonstrated benefits to the business through strong
relationship management.

• Skilled in oral and

written communication as it pertains to technical information.

• Demonstrated

ability to bring problems to resolution regardless of diversity and level of
seniority of those involved.
Skills Matrix: