Job Description

Right now we're working with an IT consulting company that has been in business for over 15 years. This company provides end-to-end IT consulting services for law firms, manufacturing companies and CPA firms.

This company has about 35 people on staff and they're proud of their company culture that places an emphasis on work / life balance.

This is a hybrid role where you can work from the office in Elgin and from home. Day to day responsibilities include troubleshooting and ticket resolution for customers.

This is also a role where candidates that have previous experience working for an MSP / IT consulting company are given priority.

Qualifications

This is a remote position, but candidates must be local to the Chicago area.

1 years of IT troubleshooting experience

1 years of experience with Active Directory (account creation, deletion, password resets, group policy administration)

1 years of experience supporting Office 365 back end administration (mailbox creation, licensing, shared mailbox permissions, etc)

1 years of experience troubleshooting networking issues such as DNS / DHCP

1 years of working with Connectwise ticketing system

1 years of working for a managed services provider / IT consulting company

Exceptional communication and organizational skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Last updated : 2024-05-07