Job Title: Medical Spa Receptionist with Social Media and Administrative Duties

Location: Philly Waterfront - Penn's Landing

About Us:
We are a thriving medical spa dedicated to providing our clients with top-notch aesthetic and wellness services. With a team of skilled professionals and a commitment to excellence, we offer a range of treatments tailored to enhance both beauty and well-being. As we continue to grow, we are seeking a dynamic individual to join us as a Medical Spa Receptionist with a passion for social medial and administrative tasks.

Job Description:
As a Medical Spa Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth experience from check-in to check-out. In addition to reception duties, you will be responsible for collaborating and assisting the team with the day-to-day content for our social media platforms to engage with our audience, promote our services, and drive online traffic. You will also assist with various administrative tasks to support the efficient operation of the spa.

Responsibilities:

• Greet and welcome clients with professionalism, warmth, and excitement!
• Answer phone calls, schedule appointments, and manage appointment reminders.
• Maintain a tidy and organized reception area and waiting room.
• Handle client inquiries and provide accurate information about our services.
• Assist social media accounts (e.g., Instagram, Facebook, TikTok) to create engaging content, respond to comments and messages, and grow our online presence.
• Record content for various marketing specific to social media.
• Assist with administrative tasks such as filing, data entry, and inventory management.
• Collaborate with the spa team to ensure a seamless client experience.

Requirements:

• Previous experience in a customer service or receptionist role, preferably in a medical spa or similar environment.
• Strong interpersonal and communication skills.
• Proficiency in using social media platforms for business purposes.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and excellent organizational skills.
• Basic knowledge of administrative procedures and office software (e.g., Microsoft Office).
• A passion for the beauty and wellness industry and a desire to contribute to a positive client experience.

Benefits:

• Competitive salary commensurate with experience.
• Opportunities for professional development and advancement.
• Access to spa treatments and discounts on products/services.
• Positive and supportive work environment with a collaborative team.

If you are a friendly, proactive individual with a passion for customer service and social media, we would love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining our team. We look forward to welcoming the newest member to the AB family!

Job Types: Part-time, PRN

Pay: $18.00 - $22.00 per hour

Expected hours: 16 – 32 per week

Benefits:

• Employee discount
• Opportunities for advancement

Healthcare setting:

• Med spa

Schedule:

• 4 hour shift
• 8 hour shift
• On call
• Weekends as needed

Work Location: In person