POSITION SUMMARY

The Assistant Operations Manager will uphold the core values and overall mission of protecting our customers’ people, business, and time. This position will have a passion for excellence, safety, and compliant operations. The Assistant Facility Manager will support safety initiatives that protect employees, customers, and assets while supervising and managing safe work environments. The management team at AWP is instrumental in achieving success through team building, employee engagement, recruiting strategies, and promoting ongoing relationships.

RESPONSIBILITIES

• Support the Operations Manager in managing a staff of 40 or more employees
• Assist in preparing daily schedules, including validations.
• Assist with daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirement
• Coach and counsel employees on policies and procedures
• Ensure safety compliance with state-specific guidelines and other regulatory agencies as it relates to the office
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through the enforcement of safe work practices
• Collaborate with project planning and implementation of safe work environments and traffic patterns in conjunction with business partners
• Develop relationships with internal and external customers to achieve goals and new business opportunities
• Provide prevention measures to reduce accidents and other safety exposures by investigating, identifying causes, and developing preventative measures and practices
• Obtain ATSSA and state-specific certifications
• Participate in the recruiting and hiring process in collaboration with Human Resources
• Facilitate teambuilding efforts and regular communications with team members
• Perform work inspections and regulatory audits
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service
• Solidify AWP’s presence in the service area and identify potential opportunities for growth
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs
• Become a subject matter expert in work zone setup/design and professional flagging
• Other duties as assigned

QUALIFICATIONS/EDUCATION

• High School Diploma or GED completion
• 2 or 4-year degree in a business-related field is a plus
• 1-2 years of management experience with 20 individuals
• Excellent verbal and nonverbal communication skills
• Take initiative to build work relationships
• Contributes to the engagement and ongoing development of AWP employees
• Intermediate computer skills including Microsoft Office products and customer relationship management systems
• Must adhere to and promote safe workplace practices
• Valid Driver’s License void of suspension or revocation

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The employee must be able to successfully handle the physical demands of this position, which include the following:

• Hours of operation may vary based on staffing needs and workload
• A typical workweek may be more than 40 hours
• Majority of time will be spent in an office setting
• The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
• The noise level in the work environment and job sites can be loud
• Position may lift or carry objects up to 50 pounds
• If necessary, in the field, stand for long periods of time and perform strenuous physical labor under adverse field conditions; the employee lifts pushes, pulls, or carries objects

BENEFITS

• Competitive Compensation
• Medical, Vision, and Dental after 30 days
• 401K after 90 days
• PTO
• Corporate paid holidays

Statewide, company of Area Wide Protective (AWP) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.