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Area Financial Services is a Credit Union Service Organization (CUSO) providing high quality products and services to credit unions. Formed in 1986 and located in Fremont, OH, Area Financial Services offers a rewarding work environment rooted in a service culture. Join a team with a mission where you can feel valued, engaged, and inspired to be your best.
Job Purpose:
To be first point contact for member calls by answering questions, finding solutions to issues, addressing concerns or complaints and providing important information. This position is also responsible for processing transactions, assisting members with online banking issues, directing phone calls, and delivering high quality customer service to members with credit and debit card questions.
Essential Functions and Responsibilities:
The following duty statements are illustrative of the essential functions of the job and do not include other non-essential or marginal duties that may be required. AFS reserves the right to modify or change the duties or essential functions of this job at any time.
Education/Experience:
Skills/Qualifications:
Duties are performed primarily in an office setting. They include, but are not limited to, the ability to operate a computer and other standard office equipment. In addition the following skills and qualifications are necessary:
COVID-19 Precaution(s):
Job Duties:
Communication method(s) used:
Work Remotely
Job Type: Full-time
Pay: $27,000.00 - $36,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Experience:
Work Location: In person
Full Time
$34k-43k (estimate)
04/17/2024
08/13/2024
areafs.com
Altoona, WI
<25
The job skills required for Member Services Representative (Contact Center) include Customer Service, Written Communication, Financial Services, Time Management, Active Listening, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative (Contact Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative (Contact Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative (Contact Center) positions, which can be used as a reference in future career path planning. As a Member Services Representative (Contact Center), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative (Contact Center). You can explore the career advancement for a Member Services Representative (Contact Center) below and select your interested title to get hiring information.