Job Description:

ARDEX Americas, (www.ArdexAmericas.com), is the Global leader in the manufacturing and development of high-performance specialty building materials.

As TECHNICAL SERVICE CONSULTANT, TILE AND STONE INSTALLATION SYSTEMS, you will utilize your experience of flooring installation systems (such as concrete repair and resurfacing / substrate preparation / patching and repair, tile and stone installation systems, finished surfaces), to provide consultative and expert product advice, through hands-on product training and demonstrations, classroom training, field support, and customer support via phone and digital communications.

This position is full-time based out of our Corporate Campus located 20 minutes North of Pittsburgh International Airport, with some field travel including occasional overnights.

Key responsibilities

• Conduct professional and confident presentations and seminar trainings of all ARDEX product lines (classroom and hands-on)
• Oversee customer job starts of all ARDEX products
• Provide field site support of ARDEX projects
• Work with Technical Communications team to facilitate necessary information from field Sales Professionals
• Evaluate Job Site Reports to provide knowledge and insight of project claims and recommendations.
• Prepare for seminar training (classroom and demo area), and host customer dinners
• Train newly hired Sales Professionals on ARDEX products
• Test new products and competitive materials
• Proofread brochures, specifications, labels, etc. as needed. Assist with Marketing promotional efforts
• Assist in the development of technical field study materials
• Answer customer calls during scheduled phone times