Archer Hotel at Domain NORTHSIDE is actively hiring for our next Housekeeping Room Attendant!

Duties and Responsibilities

We greatly value our Housekeeping Room Attendants. And why not? They make the first impression, have the longest-lasting impact and greatly influence the total guest experience. LodgeWorks Housekeeping Room Attendants are responsible for continuing the hotel’s efforts to deliver outstanding service by cleaning guest rooms and responding to guest requests.

To put it simply: The primary responsibility of a Housekeeping Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests and work collaboratively to resolve guest challenges.

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with LodgeWorks standards as required by scheduling, which varies according to hotel needs.
• Comply with LodgeWorks’ standards and regulations to encourage safe and efficient hotel operations.
• Replace guest amenities and supplies in guest rooms.
• Make beds and fold sheets and towels.
• Remove trash, dirty linens and room service items.
• Dust, polish and remove marks from walls and furnishings.
• Vacuum carpets and perform floor care duties.
• Clean and sanitize guest rooms and restrooms.
• Accomplish deep-cleaning tasks of guest rooms.
• Ensure that we always follow LodgeWorks and OSHA standards when handling chemicals.
• Maintain professionalism consistent with hotel, brand and company expectations.
• Ensure cleanliness of housekeeping cart and equipment.
• Maintain cleanliness and brand standards guidelines of assigned areas.
• Maintain appearance and uniform standards.
• Report all lost and found items immediately to the supervisor.
• Assist in any other task or duties as requested by management.

Qualification Standards

• A hardworking team player with a heart for hospitality, who understands the importance of cleanliness and safety.
• Naturally curious and value listening to solve problems.
• An expert in prioritizing with the ability to use time wisely.
• Dedicated with a strong work ethic and can work both individually and with a team.
• Steadfastly driven to ensure the safety and security of the guests and their belongings.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 60 pounds of force occasionally.
• Capable of standing for an entire shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• A plus: Hospitality or commercial cleaning experience.
• A must: Eager to be part of a great work culture and team.

Archer Hotel Austin is a part of LodgeWorks, a hotel management and development company based in Wichita, Kansas with 950 employees nationwide. Our multi-brand strategy includes Archer, Hyatt Place, HYATT house, Aloft, Hilton Garden Inn, Hampton, and other high quality, nationally branded products. We are industry innovators with a rich history and a strong family culture. At LodgeWorks, hospitality is more than just the industry in which we work. It defines everything we do. Hospitality is the single most important element of our organization – the foundation upon which everything is built.

Our benefits include Medical, Dental, Vision, PTO, 401(k) with employer match, Term Life Insurance at no cost to the employee, additional Supplemental Term Life Insurance available at a minimal cost to the employee, Long and Short-Term Disability benefits at no cost to the employee, and much more for full-time positions.

We are an equal opportunity employer and have a lot to offer individuals interested in joining our team.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Education:

• High school or equivalent (Required)

Work Location: In person