Description. TITLE: Server. DEPARTMENT: Food and Beverage. REPORTS TO: Restaurant Supervisor/Restaurant General Manager. SUMMARY. Under general supervision, provides prompt and courteous food service to restaurant customers. ESSENTIAL RESPONSIBILITIES. Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experi...
Description. TITLE: Laundry Attendant. DEPARTMENT: Housekeeping. REPORTS TO: Housekeeping Supervisor, Executive Housekeeper. SUMMARY. Process soiled linen and distribute clean linen in accordance with standard operating procedures in a safe, accident-free manner, as assigned by management. ESSENTIAL RESPONSIBILITIES. Receive and sort soiled linen into appropriate containers following all safety practices. Process sorted linen utilizing the washer...
Description. TITLE: Houseperson. DEPARTMENT: Housekeeping. REPORTS TO: Housekeeping Supervisor, Director of Housekeeping. SUMMARY. Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL RESPONSIBILITIES. PRE-HOTEL OPENING DUTIES. Move furniture pieces to appropriate areas. Remove trash and debris. Keep wind...
Description. . POSITION JOB DESCRIPTION. TITLE. Guest Service Agent. DEPARTMENT. Front Office. REPORTS TO. Front Office Manager. SUMMARY. Responds in a professional and courteous manner to arriving, departing and in-house guests and VIP’s by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL RESPONSIBILITIES. Greets and compl...
Description. . TITLE. Dishwasher/Busser. DEPARTMENT. Food and Beverage. REPORTS TO. Kitchen Manager/Restaurant Supervisor. HOURS. 7AM - 2PM, 4PM-11PM. SUMMARY. Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Bus tables as guests finish and leave. ESSENTIAL RESPONSIBILITIES. Gathers all dirty dishware from tubs brought to the dish room, rinses, and stacks in dishracks, always clearing dishes of leftover...
Description. TITLE: Room Attendant. DEPARTMENT: Housekeeping. REPORTS TO: Housekeeping Supervisor, Director of Housekeeping. . PRE-HOTEL OPENING DUTIES. Move furniture pieces to appropriate areas. Remove trash and debris. Keep windows and fixtures clean. Keep public areas clean and dust free. POST-OPENING DUTIES. Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clea...
Description. . TITLE. Night Auditor. DEPARTMENT. Front Office. REPORTS TO. Front Office Manager. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, snack area, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by...
