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Front Desk
Arch Amenities Group Washington, DC
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$31k-40k (estimate)
Full Time 7 Days Ago
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Arch Amenities Group is Hiring a Front Desk Near Washington, DC

Job Description
** This role will pay approximately $19-$21/hr**
** 2 blocks from Farragaut West Metro **
** For candidates with PT Certification, you may offer personal training services outside of your scheduled hours - 50% commission rate **
** Currently looking to fill 12p-8p shift **
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Front Desk Associate for the Fitness Center at World Bank. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Responsibilities:
  • Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in the Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
  • Adheres to policies of the facility and Arch Amenities Group.
  • Reports any incident or accident to the Facility Manager.
  • Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
  • Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
  • Maintains a monthly inventory of supplies and or products, when applicable.
  • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
  • Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
  • Greets each and every guest with a smile and direct eye contact.
  • Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
  • Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
  • Keeps area clear of clutter and personal effects.
  • Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book.
  • Informs facility manager of any member, guest, or facility issues.
  • Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
  • Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
  • Additional duties as assigned.
Qualifications:
  • High School diploma but college degree preferred.
  • Customer service experience
  • Previous experience handling money
  • Excellent communication, customer service skills, and work ethic
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Strong team player
  • Proficient in appropriate computer skills and office equipment
  • Ability to lift 25 lbs.
  • Availability to work nights and weekends. Most Federal holidays off with the exception of Veteran's Day.
  • Availability to stand for long periods of time
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

Job Summary

JOB TYPE

Full Time

SALARY

$31k-40k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/16/2024

HEADQUARTERS

MILWAUKEE, WI

SIZE

50 - 100

FOUNDED

2003

CEO

ARNOLD PEREIRA

REVENUE

<$5M

INDUSTRY

Retail

Show more

Arch Amenities Group
Full Time
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1 Day Ago
Arch Amenities Group
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The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.

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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk jobs

Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.

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Learn the Value of Good Presentation.

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Allowing employees to experience the service from the other side (that of the customer).

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Always meet the expression and unspoken needs of their visitors.

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They have the ability to continuously learn and grow.

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Step 3: View the best colleges and universities for Front Desk.

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