The Arc Companies

We are seeking a highly motivated and tech savvy Knowledge Manager to join our team. Arc is an entrepreneur led firm where bright, creative thinkers have joined together to do venture capital, opportunistic real estate, and portfolio investing. We foster learning from each other and growing personally and professionally.

Join the Team!

Our new team member will use a strong business acumen to help us build and implement a comprehensive knowledge management program, including basic data analytics. Arc’s Knowledge Manager will also utilize advanced project management skills to drive simultaneous cross-functional projects, including collaborating with leadership to evolve its information technology plan and infrastructure.

The Role

This role will primarily focus on:

• Managing and evolving knowledge management and business data processes and tools
• Implementing best practices of knowledge sharing across departments
• Capturing and facilitating access to all types of content throughout the organization (digital and paper, private and public cloud)
• Designing and implementing information management systems for organizing and analyzing significant amounts of investment and other data to draw meaningful conclusions
• Serving as a subject matter expert in the area of Knowledge Management
• Developing an enterprise approach, including establishing timelines and strategic plans for implementation and training, including onboarding and continuing training
• Participation in the planning, analysis, testing, integration, documentation, and deployment of new content management practices, including the selection, implementation and adoption of a new document management system
• Maintaining and evolving the organization’s use of MS SharePoint
• Maintaining and evolving investment information in the company’s CRM systems
• Performing day to day process administration
• Auditing process compliance on a periodic basis
• Researching wide ranging issues from time to time utilizing a variety of online information sources
• Liaising with Managed Service Provider (MSP) to manage company IT

Relevant Skills, Qualifications and Experience Desirable

• Data science, library science, information systems, information technology, or similar certification or degree
• 3 years of directly relevant experience
• Knowledge of KM tools and systems
• Strong knowledge of Microsoft SharePoint
• Strong project management skills; scrum master certification would be a huge plus
• Knowledge of CRM and workflow management systems, e.g., Affinity, DealCloud, Asana, Monday.com, Notion or Zapier
• Knowledge of document management systems such as Worldox, NetDocs, iManage, Egnyte, or Docuware is a plus
• Excellent computer skills, including Excel and other Microsoft Office apps

Compensation

Range: $90,000 to $110,000 annually, commensurate with knowledge, skills and experience.

Location: New York, NY 10017

We are an equal opportunity employer

Our team members reflect that we are an equal opportunity organization and always have been. The below is brought to you by our regulatory sponsors. We are, in fact, serious about it.

Arc is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Arc provides reasonable accommodation to employees and applicants for employment who have disabilities. You may request a reasonable accommodation, in writing, by reaching out to our Human Resources department at: The Arc Companies, Human Resources, 655 Third Avenue, 28th Floor, New York, NY 10017.