Summary:

Responsible for assisting with the day-to-day training operations and direct supervision of assigned activities within Golden Entertainment & Aquarius & Edgewater properties. Identify training needs based on skills gap analysis, developing group and individual learning courses, and managing a training budget. Responsible for organizing training classes and designing the security educational curriculum.

Essential Functions and Responsibilities:

• Responsible for assisting with the day-to-day training operations and direct supervision of assigned activities within Golden Entertainment, security departments
• Responsible for organizing training classes and designing the security educational curriculum
• Plan security training programs, oversee learning activities, curriculum and resources
• Responsible for developing, measuring performance and /or scheduling department staff for training
• Responsible for maintaining and tracking all Security departmental staff training and development materials in order to ensure overall corporate compliance
• Liaison between Security and Human Resources to assist with training record retention and due diligence
• Provide guidance and direction to Directors of Security regarding training curriculum and training development
• Establish standards of training within the security departments and ensure achievement
• Maintain all Security Department training records
• Prepare written reports
• Evaluate the results of learning courses and provide feedback to the Directors of Security
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• A minimum of 5 years of military, law enforcement and or security experience.
• Previous leadership experience in Security.
• Knowledge of the principles and practices of applicable state statues, codes and regulations including operation and security requirements, techniques for dealing with the public and team members often where relations may be confrontational or strained
• Experience in organizing training activities
• Excellent communication and leadership skills
• In-depth understanding of traditional and modern training methods including workshops
• Recommend new training methods including e-learning and game base platforms
• Be able to work extended shifts, take calls and be able to respond to security situations
• Must be at least 21 years old
• High school diploma
• Experience writing and maintaining accurate reports, training logs, legal documents, and other administrative documents pertaining to the position.
• Ability to communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Alcohol Awareness
• Nevada Gaming
• Valid Driver License

Physical Requirements

• Ability to successfully perform in a timely manner all the physical movements associated with situations that may present to Security personal, including movements necessary to successfully complete company-assigned training courses applicable to the essential duties of the position
• Occasionally push/pull up to 75lbs
• Occasionally lift and/or carry up to 75lbs at floor, knee, waist, and chest levels
• Frequently squat, kneel, reach, bend, twist
• Regularly sit and work at a desk or computer
• Frequently stand, walk, ascend and descend stairs
• Constant use of hearing and vision, distinguish between shades of color, and use tools or equipment requiring a high degree of dexterity
• near/far vision acuity, depth perception, field of vision

Work Environment Potential Conditions

• Indoor & Outdoor
• Smoky & Noisy
• Bright flashing lights
• Extreme hot & cold temperatures
• Emergency Situations
• Extreme Heights

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.