Summary:

Park and retrieve vehicles for hotel/casino guests in a safe and efficient manner. Greet and welcome guests to the property, assisting them in and out of their vehicles, as necessary. Transport guests with company vehicles as needed.

Essential Functions and Responsibilities:

• Park and retrieve vehicles in a timely manner ensuring the utmost in vehicle safety
• Greet guests upon arrival and answer questions they may have, including information regarding property products, services and/or events
• Assist guests in and out of their vehicles, as necessary
• Verify with guests if they are checking-in while inquiring if assistance with luggage is needed
• Walk around the vehicle and document any existing damage on the key packet
• Accurately issue tickets, ensuring the guests’ keys are properly logged and secured
• Assist with loading and unloading luggage for guests, as necessary
• Ensure vehicles are locked and secure while in the possession of the property
• Work in the Key Booth as needed
• Ensure property driveways are kept clear and clean
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Drive the company shuttle and other vehicles to transport guests or team members as needed
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• Previous experience performing same or similar job duties preferred
• Able to effectively and safely drive all vehicle types, including both standard and automatic transmissions
• Ability to maintain concentration and think clearly under all driving conditions
• Previous experience working in a team or group environment
• Ability to write legibly on a consistent basis
• Must be at least 21 years of age
• High school diploma or equivalent preferred
• Ability to functionally communicate occupational-based English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Alcohol Awareness
• Valid driver’s license in your state of residency
• 10 year DMV print out

Physical Requirements

• Occasionally lift and/or carry up to 50 lbs. at floor, knee, waist, and chest levels
• Occasionally reach, climb, and squat
• Frequently bending, twisting, standing, walking, running, sitting, and communicating via radio
• Constant use of vision and hearing, and distinguishing between shades of color

Work Environment Potential Conditions

• Indoor and outdoor
• Smoky and noisy
• Extreme hot and cold temperatures, including humidity
• Slippery surfaces and exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.