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Summary
Posted : Apr 23, 2024
Weekly Hours : 40
Role Number : 200548568
At Apple, we believe diligent work in a fun environment, creativity and innovation fuel the ultimate customer experience.
We believe each customer interaction is an opportunity to delight, engage, and encourage. By focusing on the smallest of details, we can make a big impact with our customers.
Building this environment starts with you! Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
As a Sales Supervisor, you are responsible for leading a team to create an outstanding experience through hands-on strategic leadership and direction.
This team will provide pre- sales support to Consumer, Education and Business customers through chat and / or phone contacts.
You build and inspire high- performing teams made up of unique individuals who deliver positive experiences for customers as they learn, shop and get support!
Key Qualifications
Description
The Sales Supervisor is responsible for providing daily supervision and promoting the development of chat and / or phone representatives in the Retail Customer Care organization.
In addition, you will field customer inquires regarding order status and order change requests while providing exceptional customer satisfaction.
Our representatives will utilize excellent decision-making, judgment and communication skills to respond to chats from customers regarding products and orders.
You will have experience working in a fast-paced customer support and B2C e-commerce environment. The Sales Supervisor is responsible for :
Education & Experience
Bachelor's degree preferred, or equivalent experience
Additional Requirements
Additional Requirements
Last updated : 2024-04-27
Full Time
Retail
$85k-116k (estimate)
04/29/2024
05/05/2024
applegroup.com
JONESBORO, AR
25 - 50
1993
Private
MARY MARGARET SCHOLTENS
<$5M
Retail
Apple Group provides embroidery and screen printing.
The job skills required for Sales supervisor include Leadership, Sales Support, Commitment, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales supervisor positions, which can be used as a reference in future career path planning. As a Sales supervisor, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales supervisor. You can explore the career advancement for a Sales supervisor below and select your interested title to get hiring information.