New York, NY Salary Range: $85,000- $105,000 The Loss Prevention Team Lead assists in the overall administration and management of loss prevention monitoring and loss mitigation. The Team Lead oversees a team of Analysts in their daily responsibilities and provides guidance and direction to the Apple Bank’s branch network on loss alerts for customer contact/confirmation and resolution. ESSENTIAL DUTIES AND RESPONSIBILITIES · Collaborate with the Head of Fraud Prevention and Investigations to implement new/revised Operational Policies and Procedures that prevent potential losses to limit exposure and liability. · Support the development and implementation of Operations risk procedures for branches and other areas, if applicable, by regularly communicating with intra-divisional departments. · Research Verafin alerts related to account activity and work with branch personnel, FCC and business partners to validate suspicious activity and prevent losses. · Conducts quality assurance on Analyst’s work and escalates as needed. · Manage Analyst performance, development, projects and training. · Review Card fraud and Verafin related reports and assist in the analytic processes utilized and/or developed by the department to address areas of financial exposure (check kiting, new accounts, dormant accounts). · Detect fraud trends and recommend preventive measures to management. · Develop, recommend, and document adjustments to workflow to streamline processes. · Participate in or support additional projects related to fraud prevention. ADDITIONAL DUTIES AND RESPONSIBILITIES · Participate in employee training and fraud awareness training. · Participate in the installation and testing of the Verafin fraud monitoring solution. · Work closely with the Bank’s FCC Investigations Department with related pending investigations. · Monitors and actions alerts for ChexSystems. · Prepare monthly detailed analysis of losses and fraud patterns. · Remain up to date with all regulations, policies and procedures, and ensures full branch compliance. · Perform additional duties as required. SKILLS, EDUCATION AND EXPERIENCE · Verafin experience (required). · Bachelor’s Degree or comparable work experience. · 3-5 years of retail banking experience with a focus on fraud management and loss mitigation. · Experience with implementation and testing of fraud monitoring solutions helpful. · Knowledge of the Uniform Commercial Code (UCC), Reg E, Reg CC, and other rules and regulations. ADDITIONAL SKILLS · Strong interpersonal, motivational, organizational and leadership skills. · Demonstrates sound decision-making ability and follow-up skills · Strong analytical, research, and attention to detail skills. · Excellent verbal and written communication skills. · Excellent inter-personal and partnering skills to facilitate effective working relationships · Exceptional documentation and process management skills · Strong technical and PC skills. · Strong knowledge of the FIS IBS Core System · Able to adjust to a rapidly changing environment · Able to work independently or as part of team · Able to manage multiple tasks or projects · Advanced knowledge of Microsoft Office suite of products. Visa sponsorship not available. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes. Since 1863, Apple Bank has been a stable banking presence in New York City and its surrounding communities. We seek to put the best interests of our customers first and to manage our company prudently and responsibly. When you join the Apple Bank team, you’ll be working with a group of dedicated and talented professionals focused on delivery of an outstanding customer experience. For more than 160 years, Apple Bank has been invested in our customers and communities, striving always to put their best interests first. Along the way, our employees have been the key to our success. Whether you’re just beginning, continuing or changing your career, Apple Bank offers a range of career opportunities. We’ll support you in developing your potential to the fullest, while you contribute to our growth and success. Apple Bank’s employment policy is to provide equal opportunity to all persons. We have made a commitment to equal employment opportunity through a positive and continuing affirmative action program. No employee or applicant for employment will be discriminated against because of race, color, citizenship status, religion, sex, sexual orientation, creed, national origin, age, physical or mental disability, veteran status, political affiliation, domestic violence victim status, predisposing genetic characteristic, or any other Federal or State legally-protected classes. Apple Bank will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at talentacquisition@applebank.com. EEO is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf EEO is the Law Supplement: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf The Pay Transparency Notice: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf Know Your Rights: https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf