14 IT Help Desk Jobs in Golden, CO
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Apollo Technology Solutions LLC is Hiring an IT Help Desk Near Golden, CO
Location: Golden, CO
Duration: 6 Months
Note: Onsite
Job Description:
- Full-time professional work experience in Business and/or Information Technology.
- May require an associate degree in a related area and at least 6 year or equivalent experience in the field or in a related area.
- Accredited college training may substitute for the required work experience, with a maximum substitution of four (4) years. (Fifteen (15) semester hours in Information Technology or a related area is required.)
- Accredited graduate training in the above area may substitute for the required work experience, with a maximum substitution of two (2) years.
- Successfully completion of an Information Technology Certification program, may substitute for the required work experience with a maximum substitution of two (2) years. (Proof of certification must accompany application.)
- One (1) year of work experience as a Systems Administrator-Associate and Help Desk Coordinator-Intermediate may substitute for all of the required experience.
- The best candidate for this position will have extensive and current experience in the imaging and preparing desktop computer equipment directly to end users as part of the annual computer refresh. Asset management, verbal and written communication, excellent customer service skills on the phone and in person.
- Candidate must be local, have a clean driving record, reliable transportation. Must be able to take direction and also work independently when necessary.
- Experience working with an IT ticket system required.
- Service Now experience with incident, requests and asset management are preferred.
- The working shift is a 9x80 schedule with remote work on Friday and every other Friday off. All other days are not eligible for remote work.
- Candidate must be local for in-person interviews and reporting to work on scheduled days.
Job Summary
Full Time
$53k-66k (estimate)
04/28/2024
04/29/2024
The job skills required for IT Help Desk include Help Desk, Customer Service, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk positions, which can be used as a reference in future career path planning. As an IT Help Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk. You can explore the career advancement for an IT Help Desk below and select your interested title to get hiring information.
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