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CUSTOMER SERVICE REPRESENTATIVE
The Blueprint (Role Profile)
At Apex Tool Group, LLC we pride ourselves on delivering world class customer service in pursuit of our core value of Customers Come First! We are looking to add a Customer Service Representative at one of our flagship facilities in Apex, NC.
S/he will serve as the initial point of contact for internal and external customers to take and expedite orders, as well as provide updates on order status to customers. The Customer Service Representative will interact with individuals at all levels within other organizations, from expediters to presidents.
This position will report to a Manager, Customer Service and interact heavily with Sales, Marketing, Operations, and Distribution counterparts to process orders.
Come build your future with us!
The Build (Responsibilities)
Full Time
$71k-89k (estimate)
09/23/2023
05/07/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.