APPLY on our direct job link: https://jobs.lever.co/apartmentlife?department=Resident Services&team=Strategic Initiatives Division&location=Phoenix, AZ

Learn more about us: https://apartmentlife.org

The part-time Coordinator, Resident Services (CRS) will be responsible for excellence in executing the service plan of Apartment Life’s (AL) onsite program communities. This leader will be passionate about the vision and mission of AL and the desires of its partners to help residents navigate various social needs and crises which can include Financial Assistance, Food Assistance, Filing Unemployment, Veteran support, or seeking rent relief and career counseling. The CRS will look to impact the lives of residents by providing the support, programming, needs assistance, and resources necessary to achieve stability for individuals and families living in the communities. Specifically, the CRS will work with their Apartment Life supervisor to prepare a schedule balancing their at the community.

Apartment Life is a faith-based non-profit serving multifamily communities across the nation through community building, resident services, and care.

Important Details:

• This role is part time working approximately 20-28 hours per week serving 1 property in Mesa, Arizona (daytime and week day hours required).
• The position is Offsite which means the candidate will NOT need to live at the property, but they will go there several days per week to work and they will be paid hourly. If housing is needed, a housing allowance to live onsite is negotiable.
• The coordinator’s primary responsibility will be to plan and host after school Kid's Club 5 days/week. Kids Club activity plans are provided by Apartment Life but we encourage your creativity!
• The coordinator will spend 2 days per week working with residents to resource them in areas of need, or hosting needs-based enrichment such as a Resource Fair, Food Pantry, and Resident Assistance block. Apartment Life provides activity plans but also welcomes creativity.
• The Resident Services program is unique and you can find more details here: https://apartmentlife.org/residentservices

Service Coordination -- To ensure programs flourish in excellence, the Coordinator of Resident Services will:

• Create a monthly calendar to include consistent Youth programming, as well as monthly adult and family events.
• Coordinate with corporate, government, and non-profit partners to deliver quality programs tailored to the unique needs of each community if needed.
• Personally oversee each activity and ensure they run as planned.
• Communicate effectively and regularly with the onsite staff.
• Meet virtually on a weekly basis with AL supervisor to discuss programs, goals, and service implementation.
• Report activity and impact each month.

Stewardship -- This is a principle that speaks into every facet of this position. Coordinators have the privilege of working with other non-profits, city initiatives, the local church, and like-minded businesses to carry out the resident service plan. The coordinator has core responsibilities that help steward the relationships we have been entrusted with. These include:

• Ensuring Apartment Life's core values are at the center of decision-making.
• Stewarding relationships, budget, access to clubrooms, and many other aspects of the program with excellence. It is imperative that Coordinators act with utmost integrity in every area.

Background, Experience, and Education:

• Bachelor's Degree related experience in ministry, event planning, social impact, or human services
• Experience serving at-risk populations preferred.
• Excellent listening/communication skills, English required
• Ability to provide after-hours or weekend activities as needed
• Event planning skills, including administration
• Time-management/organization
• Conflict resolution
• Professionalism
• Basic computer skills such as email, creating a resource document, and completing monthly report

Competence -- The skills necessary to execute the requirements of this role are:

• Communication skills (verbal/written)
• Event planning skills, including administration
• Networking skills
• Time-management/organization
• Conflict resolution
• Professionalism
• Tech/computer skills
• Multidisciplinary communication

Coordinators Must:

• Be 18 years of age or older.
• Be legally eligible to work in the United States (at least one coordinator if serving as a team).
• Possess a current driver’s license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors. Driving between communities required.
• Be physically able to use stairs, bend, sit, stand, stoop, carry up to 25 pounds
• Due to the responsibilities of the role, including access to apartment community information and resources, property funds for events, and the potential for interacting with children, all coordinators must have the ability to pass a criminal background check in compliance with federal, state, and local law.
• Be able to make the minimum term commitment of 1 year to serving in the apartment community.
• Have access to their own computer for email communication, calendar creation, and reporting. A personal phone will need to be used for communication with supervisors but is not required for resident communication.

If interested, please apply directly on our job site to be considered for the next steps: https://jobs.lever.co/apartmentlife?department=Resident Services&team=Strategic Initiatives Division&location=Phoenix, AZ

Job Type: Part-time

Pay: $21.00 - $25.00 per hour

Expected hours: 16 – 28 per week

Benefits:

• Paid time off
• Referral program

Schedule:

• After school
• Day shift
• Monday to Friday

Ability to Relocate:

• Mesa, AZ 85208: Relocate before starting work (Required)

Work Location: In person