Technical Business Analyst

Are you technical with a passion for helping the business exceed goals? Do you enjoy using your analytical skills to identify inefficiencies and solving them? If so, this could be a fit for you!

This is a hybrid role out of our Fort Wayne, IN office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Responsible for partnering with business/user group representatives to understand business processes and underlying informational and/or process automation needs.
• Responsible for translating business needs into formal and clearly documented business requirements to be used for system design
• Responsible for identifying requirement and scope related issues and risks
• Liaison between business/user group representatives and system development personnel during development efforts.
• Assist in developing and conducting testing plans and criteria
• Assist with system support of developed applications through the unique combination of business and system analysis, quality assurance and post implementation product support
• Update, test and troubleshoot documents & associated logic in response to customer requests and regulations.

How this opportunity is different

The Technical Business analyst is a part of a tenured team assisting various businesses migrate and integrate systems, finding inconsistencies, testing and solving while being a liason between the business and IT.

Skills and experience that will lead to success

• Business knowledge of Insurance Underwriting, Policy Administration or Claims preferred.
• Microsoft Office products knowledge, with proficiency in Microsoft Word and Excel.
• Proficiency utilizing the SmartCOMM Next-Gen CCM tool and associated capabilities preferred.
• Ability to utilize SmartCOMM' s Advanced Template Designer & Template Editor preferred.
• Working knowledge of SmartCOMM Data Modeler design and testing methods preferred.
• Proven analytical skills and ability to identify & implement efficiencies
• Demonstrated ability to work independently to meet project deadlines
• Understanding of project management tools and techniques
• Working knowledge of systems development life cycle and systems development methodologies

Education: Bachelor's degree in Computer Science, Information Technology (IT), comparable discipline preferred, or equivalent years of industry experience.

Pay Transparency Laws

The salary range for this position (intended for U.S. applicants) is $65,000 - $85,000. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

How we support our colleagues

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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