Support Specialist

The Operations Specialist supports the Aon Healthcare underwriting team and interacts with our clients by phone and email.

This position requires a self-starter who works well in a fast-paced environment with close attention to detail. This is a hybrid opportunity out of our Fort Washington, PA office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

• Support underwriters throughout the new and renewal processes
• Interact with client to assist with maintenance of past due billing and Premium Financing terms and ensure all accounts are paid
• Respond to internal client inquiries and prepare various correspondence and forms for mailing
• Create financial transactions (automated and manual) to debit / credit policy accounts
• Complete assigned fulfillment duties and print functions for professional liability policies
• Handle the electronic archival of documents including applications and supporting materials for the various plans
• Maintain department service level agreements and productivity goals
• Work with and collaborate with various teams to accomplish daily tasks including underwriting, accounting, compliance, and service teams within Aon Affinity Insurance Services
• Other miscellaneous duties as assigned

Skills and experience that will lead to success

• Strong work ethic, positive attitude and ability to work independently and collaboratively
• 3-5 years general office experience, entry level insurance industry experience preferred
• Customer service experience
• Strong PC skills - proficiency in Outlook, Excel and Word
• Ability to multi-task and independently prioritize work
• Excellent communication and organizational skills
• Ability to apply basic math skills
• Problem solving and decision-making abilities
• P&C License preferred

Education

• High School
• some college or relevant work experience preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work.

• and we are all for it. We call this Smart Working!

Last updated : 2024-04-26