2 Patient Care Coordinator Jobs in Dublin, CA

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Patient Care Coordinator

Antoinette Higgins

Dublin, CA | Full Time

$102k-126k (estimate)

1 Week Ago

Animal Care Coordinator

East Bay Society for the Prevention of Cruelty to Animals

Dublin, CA | Other

$51k-61k (estimate)

10 Months Ago

Patient Care Coordinator

$102k-126k (estimate)

Full Time 1 Week Ago

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Antoinette Higgins is Hiring a Patient Care Coordinator Near Dublin, CA

Modern Practice and Professional Team

We’re looking to add team members to our successful private dental practice. As our patients' first point of contact, you’ll be the friendly voice, providing exceptional customer service and patient support. We’ll rely on you to listen to our patients. and use your real passion for customer service to meet their needs. Because we believe our individual skills, backgrounds, and passions help us pioneer a new kind of dentistry, we’ll train you to be the best. We believe in creating a positive company culture that embraces personal growth, team work and high levels of trust among team members.

SUMMARY:

You’re a problem solver and can easily connect with patients! You can handle multiple phone lines while fielding in-office patient requests. We will train you to be skilled at maximizing dental insurance benefits as you are regularly in contact with insurance companies to coordinate and estimate benefits. You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. Most importantly, you are here to provide and incredible customer experience. You must have the ability to work at least one evening per week until 7pm and two Saturday’s per month.

DUTIES & RESPONSIBILITIES:

●New patient experience management ● Answering multi-line inbound phone calls ● Support to the clinical team ● Insurance verifications and treatment estimates ● Patient tours of the office ● Scheduling appointments ● Patient communication via phone calls, texts and emails ● Fulfilling patient requests ●Treatment presentation ● Handling & processing payments & refunds ●Manage communication & practice management software ●Administrative tasks including faxes, scans, etc. ● Maintain cleanliness and organization of the office ● Entering & reporting on office & department statistics ● Performs other duties as assigned by management

COMPETENCIES:

● Diversity- Demonstrates knowledge of EEO policy; Shows respect & sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

● Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and is ethical; Upholds organizational values.

● Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

● Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach to method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

● Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time. Supports organizations' goals and values.

● Planning/Organizing- Prioritizes and plans work activities; Uses time efficiently.

● Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

● Teamwork- Balances team and individual responsibilities; Exhibits objectively and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objective; Supports everyone’s efforts to succeed.

Requirements

QUALIFICATIONS:

● High School diploma or general education degree (GED) required, Associate’s Degree (AA) or Bachelor’s Degree (BA) (preferred Not Required) ● 2 years of customer service experience ● Computer skills required: knowledgeable in Microsoft Office

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

●Continually required to sit ●Frequently required to stand ●Frequently required to walk ●Frequently required to utilize hand and finger dexterity. ●Continually required to talk or hear ●While performing the duties of this job, the noise level in the work environment Is usually moderate

SOFTWARE:

Benefits

FULL BENEFITS:

Medical
Dental
Vision
401K
PTO
Vacation

Job Summary

JOB TYPE

Full Time

SALARY

$102k-126k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

06/24/2024

Associate Dentist

Antoinette Higgins

Full Time

$116k-145k (estimate)

3 Days Ago

Associate Dentist

Antoinette Higgins

Full Time

$169k-213k (estimate)

1 Week Ago

Experienced Dental Patient Care Coordinator

Antoinette Higgins

Full Time

$46k-57k (estimate)

1 Week Ago

The job skills required for Patient Care Coordinator include Customer Service, Microsoft Office, Appointment Scheduling, Written Communication, Teamwork, Organizing, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Care Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

Patient Care Coordinator

House Supervisor

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Emergency Services Manager

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Emergency Services Director

If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.