Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY RANGE: $60,000 - $65,000 PER YEAR quarterly bonus potential

LOCATION: Goose Island Pub at the Salt Shed

ADDRESS: 1221 W. Blackhawk St. Chicago, IL 60642

COMPANY: Since 1988, Goose Island Beer Co., Chicago's original craft brewery, has been shaping the craft beer scene here in Chicago and beyond. In the spring of 2024, we will be opening our new brewpub location next to the Salt Shed – an exciting waterfront dining and entertainment destination. The Goose Island Pub at the Salt Shed will offer a unique beer and culinary experience with a skyline-backed riverfront patio, alongside Chicago's best new music venue, which hosts 200 concerts and events each year. We pride ourselves on delivering exceptional service and ​high-quality dishes and are seeking talented new members to contribute to the success of our new location.

ROLE SUMMARY: 

The Front of House (FOH) Manager will focus on the coordination and oversight of the day-to-day operations, overseeing personnel and front of house managers. Where the General Manager (GM) is accountable for broad oversight and performance, the FOH Manager is more tactical. The FOH Manager may act as the GM in their absence and assists the GM in the following: sales/costs analysis, performance management, food quality, customer satisfaction, and cleanliness/sanitation. This position requires the ability to manage a large staff effectively and efficiently in a fast-paced restaurant/pub environment.

JOB RESPONSIBILITIES:

• Provides consistent, perfected product knowledge and customer service and manages operations with passion, integrity, and knowledge.

• Continually improves proficiency, knowledge, and morale of all employees.

• Complete all relevant paperwork ensuring timeliness and accuracy including but not limited to (reporting, inventory, invoices, ordering, etc.).

• Fully understands and adheres to all federal, state, and local regulations pertaining to health, safety and food code.

• Directly manages all front of house (FOH) operations and assists with (BOH) management as needed.

• Assists in the hiring, onboarding, supervision, training & development of employees.

• Holds employees accountable for performance/conduct, quality of service and product, and safety.

• Ensures proper scheduling is handled for all shifts.

• Drives operations to achieve budgeted performance goals and provides input on how to improve operations.

• Responsible for the execution of private events.

• Collaborates with pub management team in execution of special events.

JOB QUALIFICATIONS:

• High school diploma or GED equivalent required

• 1 years of restaurant management experience required

• Bachelor’s degree preferred

• Chicago Food Service Sanitation Certification required

• Significant experience working FOH in bar/restaurant setting

• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to problems

• Strong leadership skills and an ability to take initiative

• Ability to manage people in a high-stress, fast-paced working environment

• Excellent communication skills, including the ability to deal tactfully with difficult customers

• Basic to Intermediate level proficiency in office-related software

BENEFITS:

• Medical, Dental, Vision, Disability, and Life insurance 

• 401k matching up to 6% 

• Paid company holidays 

• Paid vacation and sick time off 

• Employee Assistance Program 

• Eligible for a quarterly bonus based on individual and business performance

• Employee discounts

About the Company:
Anheuser-Busch