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About the team
The Customer Operations (CX) Senior Manager will oversee delivery of service to Angi customers and pros. This role provides a unique opportunity for an ambitious professional to make an outsized contribution across strategy, operations, and customer service. A successful candidate will have end-to-end ownership of strategy and execution across a number of CX capabilities, including data analysis and reporting, workforce management, strategically analyzing and improving customers’ end-to-end experience through processes and tools. This is a unique opportunity to support and be part of critical, rapidly growing businesses at Angi.
What you’ll do
Who you are
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
#LI-Hybrid
Full Time
Consumer Services
$140k-182k (estimate)
04/11/2024
06/30/2024
angihomeservices.com
DENVER, CO
3,000 - 7,500
2017
OISIN HANRAHAN
$1B - $3B
Consumer Services
The following is the career advancement route for Senior Manager, Customer Operations positions, which can be used as a reference in future career path planning. As a Senior Manager, Customer Operations, it can be promoted into senior positions as a Customer Service Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Manager, Customer Operations. You can explore the career advancement for a Senior Manager, Customer Operations below and select your interested title to get hiring information.