Bilingual (English-Spanish) Receptionist / Office Coordinator for Immigration Law Firm

Dynamic and entrepreneurial Immigration Law Firm based in New Jersey seeks Receptionist /Office Coordinator to join its high-volume team.

Primary Duties

You will be part of a collaborative and energetic team dedicated to helping immigrants with legal problems. Superior organizational skills and the ability to work independently on multiple immigration matters is required. Previous experience making people feel warm and welcome, as well as, fostering a strong relationship by focusing on clients or customers as “individuals who matter”, not just a number, is a plus.

Additional duties include the following:

• Client reception and phone answering, message transcription, call management, issue management, appointment scheduling, meeting follow-ups, Collect Payment
• Manage files and documents – organizing, copying, scanning, faxing, filing, tracking, monthly case status review
• Open/Close Matters in our Case Management System
• Relationship / Collections Calls
• Handle Direct Mail for Potential and Existing Clients
• Assist with client contact and submission of paperwork and documents for background checks for clients

Requirements

• MUST Speak Spanish
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Customer Service Experience is a must and within immigration or a litigation setting is also a plus
• Self-starter with the ability to thrive in a fast-pace work environment
• Superior attention to detail and organizational skills
• Willing to train the right candidate with the right attitude and someone who is flexible and can respond to a changing environment and treat customer with respect and care
• Ability to maintain confidentiality and handle sensitive information
• Ability to work independently and as part of a team
• This is an in-office position. We are located in Eatontown, New Jersey

Job Type: Full-time

Pay: $15.50 - $16.50 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Paralegal (Immigration): 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: In person