Job Description Job Summary The Senior Business Systems Analyst is a member of the Omnichannel Marketing Technology team that is driving a center of excellence change across the organization. This individual will work with multi-functional teams to define, compile, and analyze product requirements of Omnichannel projects and MarTech platforms. The ideal candidate can analyze business processes, translate business processes into product requirements, and educate business users by adopting new processes. Job Responsibilities Collaborates with cross-functional teams to develop, review, or edit requirements, business processes, and recommendations related to projects and or process improvements. Works closely with business partners to identify and improve opportunities to use information and technology to improve business processes. Identifies strengths and weaknesses and makes recommendations for improvements. Elicits solution requirements using interviews, requirements workshops, surveys, business process descriptions, use cases, business analysis, task and workflow analysis. Develops user stories, defines acceptance criteria, tests, and details new features and functionality. Transforms functional requirements into technical design at all technology levels. Helps end-users test the solution and sets up test data. Solicits feedback from departments and customers after going live to prioritize future improvements. Provides support for internal users of assigned platforms. Minimum Work Experience 5 years as an individual contributor in business operations, data reporting, and analytics system implementation. 5 years with large-scale software integration & implementation projects. Familiarity with MarTech & Business Intelligence platforms: PowerBI, Blueshift, Salesforce, Twilio, Sendgrid, Snowflake. LEAN, Agile, or Business Process RE-engineering experience and/or certification. Key Skills Broad literacy with business intelligence methodologies and strong skills for learning and adapting standard processes in imperfect environments. Demonstrated ability to act in a consultative role to understand functional business processes, and related information technology needs and to develop solutions and delivery proposals. Outstanding interpersonal skills, with the ability to build a rapport with people on all levels. Knowledge of relational and dimensional database structures, theories, principles, and practices. Our Core Values Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer. Education Bachelor's Degree or equivalent experience Pay Rate $74,500 - $88,500 Salary Final pay rate is dependent on experience, training, education, and location. Thanks for taking a look at open jobs on our AMN Career Site. If you see a job you’re interested in, apply and a Talent Consultant will contact you if you're selected for next steps. Don’t see an exact job match but interested in working at AMN Healthcare? Use the “Introduce Yourself” feature and drop off your contact information. Our Talent Consultants will review and reach out to you if an opportunity aligns with your experience. Follow us on our social sites for the latest news, and check out AMN Careers to learn about the benefits of working with our great team! Our Core Values Respect • Trust • Passion • Customer Focus • Continuous Improvement • Innovation AMN’s Commitment to Diversity, Equality and Inclusion: At AMN , our diversity, equality, and inclusion philosophy is grounded in the belief that we should respect all voices, seek diverse perspectives, and succeed when we act together as a positive force for all of humanity. We have the opportunity to influence each other, our industry, and our communities by fostering a diverse team with a passion for social justice and equity. We are committed actively engaging in building an organization and society where equality is the norm, equity is achieved, and inclusion is universal so that we may all thrive. Learn more about our company’s vision and mission at our website. Our Corporate Social Responsibility