SUMMARY
The Senior Analyst, Operations-Business Applications is an experienced collaborator who will play a pivotal role in implementation and ongoing support of Welltower’s Yardi Operator Platform. The ideal candidate will possess the ability to work cross-functionally internally and directly with Welltower’s operators to streamline system workflows and improve operational efficiencies. The Senior Analyst, Operations-Business Applications will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.

KEY RESPONSIBILITIES
• Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives
• Provides support and executes implementation tasks related to onboarding Welltower’s operators on the Yardi platform, with a focus on property accounting and financial reporting
• Works closely with AVP, Operations in the development and implementation of comprehensive training programs across multiple mediums for operations teams, ensuring they are proficient in Yardi system use
• Serves as primary provider of training and help desk support to Welltower’s operators in the use of tools and systems, with a focus on accounting process,
• Prepares training environment and materials and schedules training sessions
• Conducts routine audits to ensure users are provisioned in alignment with Welltower’s segregation of duties and Sarbanes-Oxley compliance
• Collaborates with internal support teams to resolve technical challenges
• Provides support related to workflow optimization and system upgrades
• Provides service consistent with Welltower’s core values

OTHER DUTIES
Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL
Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS
Skills / Specialized Knowledge:
• Ability to manage portfolios of work
• Solid understanding of project management and agile practices, with the ability to teach and coach others
• Keen ability to engage and lead teams
• Strong interpersonal, conflict management, and communications skills
• Effective documentation and reporting skills

Experience:
• 5 years’ experience working in real estate, finance, or technology required
• 3 years’ experience with Yardi Systems, preferably with a focus on property accounting
• Preferred experience with the following Yardi products/modules: Voyager (Commercial, Residential, Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Commercial Management, Investment Accounting, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager and Pulse Insights, Deal Manager, Loan and Debt Manager, Forecast Manager, and Document Manager
• 3 years’ experience in technical troubleshooting
• Knowledge of healthcare regulations and compliance requirements
• Project Management and Technical Support experience

Education:
• Bachelor’s degree in accounting, business, real estate, computer science, or related field
• Agile, Six Sigma, or PMP certification strongly preferred

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

• Flexible schedule: Monday-Thursday in office, Friday’s optional to work remote
• Competitive Base Salary Annual Bonus
• Generous Paid Time Off and Holidays
• Employer-matching 401(k) Program Profit Sharing Program
• Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
• Tuition Assistance Program
• Employee Stock Purchase Program – purchase shares at a 15% discount
• Comprehensive and progressive Medical/Dental/Vision options
• Summer Hours Program
• And much more! https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran