24 Call Center Customer Service Representative Jobs in Canton, OH
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Ameridial Inc is Hiring a Call Center Customer Service Representative Near Canton, OH
Job Description:
Ameridial Inc is seeking a Customer Service Representative to join our team.
The customer service representative will provide live support to cardholders to answer questions and provide needed services answering cardholder customer service inquiries on their payment card and benefits accounts. These inquiries will include but not be limited to transaction history, card status, balance inquiries, etc. The customer service representative will take appropriate actions on accounts to assist cardholders.
Qualifications:
- Excellent communication and computer navigation skills
- Ability to build rapport with customers.
- Experience working with a mature adult population (65 )
- Ability to effectively translate complex information
- Data Entry Skills
- Ability to forge strong relationships by creating connections through multiple touchpoints
- Excellent problem-solving skills
*Requirements: *
- High School Diploma or equivalent
- Type 40 wpm
- Must pass pre-employment testing
Benefits:
- 401(k)
- Dental Insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
Work setting:
- In-person
- Office
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
Location: 4877 Higbee Ave NW #2F, Canton, OH 44718
Job Type: Full-time
Salary: Up to $17.00 per hour after Training
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Vision insurance
Experience level:
- 1 year
- 2 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
- Office
Work Location: In person
Job Summary
Full Time
Ancillary Healthcare
$34k-45k (estimate)
03/16/2024
04/02/2024
ameridial.com
NORTH CANTON, OH
500 - 1,000
1987
YVONNE HUTCHINS
$10M - $50M
Ancillary Healthcare
Related Companies
About Ameridial Inc
Ameridial, Inc. is an outsourcing call center company. We were founded in 1987 and our headquarters are in North Canton, Ohio. Ameridial is 100% US based with offices in Ohio, North Carolina and Maine. We have four divisions that specialize in call center solutions. HEALTHCARE DIVISION The Healthcare Division works with a wide-range of healthcare organizations. Examples of clients we have worked with include health insurance companies, durable medical equipment providers, pharmacy services and TPAs. We also support Medicare sales and exchange plans. Learn more at www.ameridial.com. RETAIL AND... CONSUMER DIVISION Ameridials Retail and Consumer Division focuses on supporting retail sales. This carries over into 24/7 support including holidays. Our clients have scripted and unscripted calls and our teams work hard at sales conversions, reducing cancels and lead generation. Learn more at www.ameridial.com. AUTOMOTIVE DIVISION The Automotive Division is devoted to service the needs of car (and motorcycle) dealers. Appointment scheduling, post sale/service surveys, loan and lease ends, recall notifications, lead follow-ups, and warrant services are just a few of the things we help support. Visit ameridial.com to learn more! NON PROFIT DIVISION Donor Care Center, Inc. was built to specifically support nonprofit organizations in need of outsourced teleservices. This division began in 2007 assisting with client campaigns such as animal welfare, faith-based fundraising, veteran-serving services, political concerns, and humanitarian efforts. For more information visit DCCI LinkedIn @ https://www.linkedin.com/company-beta/367649/ or DCCI's website: donorcarecenter.com Ameridial, Inc - celebrating over 30 years in call center excellence since 1987! We work hard to meet your outsourcing needs by combining our experience, leadership and flexibility to create your perfect solution.
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The job skills required for Call Center Customer Service Representative include Customer Service, Call Center, Problem Solving, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Customer Service Representative. Select any job title you are interested in and start to search job requirements.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Customer Service Representative jobs
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