2 Digital Banking Specialist Jobs in Rome, NY
AmeriCU Credit Union is Hiring a Digital Banking Specialist Near Rome, NY
Starting pay rate: $60,085 to $78,857 annually, actual rate will depend on experience
Remote Status: Hybrid Eligible
Who Are We?AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
The Position: AmeriCU Credit Union is in search of a Digital Banking Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. The Digital Banking Specialist will:
- Supporting the Credit Unions online and mobile banking (digital banking) platforms.
- Researching, recommending, and implementing improvements to the online and mobile banking platforms.
- Performing and assisting in all activities of the Bank's Digital Banking Operations including, but not limited to, online/mobile banking
- Provide Tier II support and troubleshooting to both internal and external customers for the retail and business digital banking platforms and cash management solutions.
- Plan and lead the testing, implementing, and maintaining of new features and enhancements for all digital banking platforms
- Research complex issues and escalates to Supervisor and/or Third-party Partner when necessary
- Review and act on all NCR releases.
- Positively contribute as a team member on multiple projects, committees as well as in day-to-day operations
- Reporting and monitoring of accounts, and supports other departments as needed
- Supports digital banking initiatives to attain desired account growth, service quality, and profit objectives
- Performs specialized operational duties associated with all Digital Banking functions
- Assists in the planning and implementation of projects
- Meets designated SLA for handling requests while adhering to departmental procedures and guidelines
- Possess a strong knowledge and understanding of all AmeriCU digital banking and cash management solutions
- Helping to coordinate and manage project tasks and deliverables
- Evaluate potential problems and technical hitches and assist with developing solutions
- Plan and manage digital banking goals, project schedules and new information
Competitive rates on our Medical, Dental and Vision plans
Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
Paid Holidays
Paid Time off
Employee Appreciation Events
401(k) Matching after 1 year of employment
Employee Assistance Program
Tuition Reimbursement for Full-time employees after 1 year of employment
Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
Enhanced Short Term Disability – at no cost to you!
Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!https://www.americu.org/in-our-community/
https://www.americu.org/why-americu/
Job Summary
Full Time
Banking
$41k-55k (estimate)
05/06/2024
06/02/2024
americu.org
CAMILLUS, NY
50 - 100
1950
Private
$5M - $10M
Banking
Related Companies
About AmeriCU Credit Union
AmeriCU is a New York-based financial firm that provides personal banking, mortgage, credit card, and related services to individuals and businesses.
The job skills required for Digital Banking Specialist include Mobile Banking, Cash Management, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Digital Banking Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Digital Banking Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Digital Banking Specialist positions, which can be used as a reference in future career path planning. As a Digital Banking Specialist, it can be promoted into senior positions as an Account Services Representative that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Digital Banking Specialist. You can explore the career advancement for a Digital Banking Specialist below and select your interested title to get hiring information.
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