2 Digital Banking Specialist - Temporary Jobs in Rome, NY
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Digital Banking Specialist - Temporary
$41k-55k (estimate)
Temporary | Banking
1 Month Ago
AmeriCU Credit Union is Hiring a Digital Banking Specialist - Temporary Near Rome, NY
Digital Banking Specialist - Temporary Position
231 Hill Road, Rome, NY 13441
Starting pay $30.33/hour to $37.91/hour, actual rate will depend on experience
Length of assignment is between 3-6 months. Full Time schedule. Temporary assignment
Who Are We?
AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 74 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State and recognized by American Banker as one of the best credit unions in the United States to work for, ranking 19 out of 70!
The Position:
AmeriCU Credit Union is in search of a Digital Banking Specialist who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. The Digital Banking Specialist will:
- Supporting the Credit Unions online and mobile banking (digital banking) platforms.
- Researching, recommending, and implementing improvements to the online and mobile banking platforms.
- Performing and assisting in all activities of the Bank's Digital Banking Operations including, but not limited to, online/mobile banking
What you will do:
As a Digital Banking SpecialistTemp your primary responsibilities will include:
- Provide Tier II support and troubleshooting to both internal and external customers for the retail and business digital banking platforms and cash management solutions.
- Plan and lead the testing, implementing, and maintaining of new features and enhancements for all digital banking platforms
- Research complex issues and escalates to Supervisor and/or Third-party Partner when necessary
- Review and act on all NCR releases.
- Positively contribute as a team member on multiple projects, committees as well as in day-to-day operations
- Reporting and monitoring of accounts, and supports other departments as needed
- Supports digital banking initiatives to attain desired account growth, service quality, and profit objectives
- Performs specialized operational duties associated with all Digital Banking functions
- Assists in the planning and implementation of projects
- Meets designated SLA for handling requests while adhering to departmental procedures and guidelines
- Possess a strong knowledge and understanding of all AmeriCU digital banking and cash management solutions
- Helping to coordinate and manage project tasks and deliverables
- Evaluate potential problems and technical hitches and assist with developing solutions
- Plan and manage digital banking goals, project schedules and new information
Job Summary
JOB TYPE
Temporary
INDUSTRY
Banking
SALARY
$41k-55k (estimate)
POST DATE
04/14/2024
EXPIRATION DATE
06/13/2024
WEBSITE
americu.org
HEADQUARTERS
CAMILLUS, NY
SIZE
50 - 100
FOUNDED
1950
TYPE
Private
REVENUE
$5M - $10M
INDUSTRY
Banking
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About AmeriCU Credit Union
AmeriCU is a New York-based financial firm that provides personal banking, mortgage, credit card, and related services to individuals and businesses.
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