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Solutions Architect (Documenting, billing, SLA, ServiceNow ticketing, Vendor Management)
$79k-100k (estimate)
Full Time | IT Outsourcing & Consulting 1 Week Ago
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American Technology Consulting LLC is Hiring a Solutions Architect (Documenting, billing, SLA, ServiceNow ticketing, Vendor Management) Near Richmond, VA

Job Details

MAX VENDOR RATE: $95.25
Parking available ON SITE for contractors - local RVA candidate preferred
ON SITE REQUIRED: Mgr prefers 5 days/week but is somewhat flexible regarding working remotely (within reason).
Pls note: Mgr reserves the right to request an IN-PERSON interview after conducting the initial virtual/web-based interview, if they believe its warranted.
ON SITE REQUIRED:
ABOUT THE ROLE (this is not a traditional technical architect-related role) pls read detail below for a better understanding of this role:
Responsible for using the State convenience contract with Xerox to provide print services to VITA and other interested agencies. Agency is eliminating one of their towers and have to create this service as a result.

ABOUT THE ROLE

Position is responsible for using the State convenience contract with Xerox to provide print services to VITA and other interested agencies. The Role is the key point of contact for new services, issues, inventory management, ticket management, vendor management, and data for billing purposes. Documented experience with print services. Understands asset management and correlated billing processes. Ticket management experience using ServiceNow. Vendor management experience to include SLAs, performance, billing and invoice reconciliation.

Knowledge & Ability:

Self-starter who can excel in a team environment of an aggressively growing and dynamic enterprise.

Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.

Driven and able to work with minimal supervision and under specific deadlines.

Experience working with suppliers with demonstrated benefits to the business through strong relationship management.

Skilled in oral and written communication as it pertains to technical information.

Demonstrated ability to bring problems to resolution regardless of diversity and level of seniority of those involved.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$79k-100k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

05/11/2024

WEBSITE

american-technology.net

HEADQUARTERS

CLIVE, IA

SIZE

25 - 50

FOUNDED

2008

TYPE

Private

CEO

TARA JONES

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Solutions Architect (Documenting, billing, SLA, ServiceNow ticketing, Vendor Management) positions, which can be used as a reference in future career path planning. As a Solutions Architect (Documenting, billing, SLA, ServiceNow ticketing, Vendor Management), it can be promoted into senior positions as an Integrated Solutions Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Solutions Architect (Documenting, billing, SLA, ServiceNow ticketing, Vendor Management). You can explore the career advancement for a Solutions Architect (Documenting, billing, SLA, ServiceNow ticketing, Vendor Management) below and select your interested title to get hiring information.

JSVV SOLS LLC
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$108k-132k (estimate)
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