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Call center representative
$42k-53k (estimate)
Full Time | Specialty Trade in Construction 2 Weeks Ago
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American Residential Services is Hiring a Call center representative Near Sanford, FL

Overview

American Residential Services is the largest provider of residential services in the US, employing more than professionals across the country.

ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in .

LOOK at what’s NEW in for full-time employees...

  • Low-Cost Health Insurance Plans starting at $5 a week.
  • Free 24 / 7 Virtual Telemedicine Services from your first day of employment.
  • Enhanced Dental Insurance options.
  • NEW Pet Insurance Plan - Protect all of your loved ones!
  • NEW Legal Insurance Plan available.

Salary Range : $16 - $17 / hr. based on experience

Schedule : Various shifts and rotating weekends REQUIRED

This position is NOT remote

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant.

We are seeking a few incredible people to join our Call Center Team that is known to set the standard for customer support and quality assurance.

Customer Service Representatives can expect :

  • Year-round work as we service multiple trades with multiple busy seasons.
  • Competitive pay options based on your skill and availability.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • Clean office environment with great equipment and a strong team ready to grow along side of you.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package :

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.

k) with weekly match contribution

  • 13 PTO Days 8 Paid Holidays
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • 1-3 years high-volume call center experience.
  • Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls.
  • Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
  • Must report daily to our office, this is not a work from home opportunity .
  • Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)
  • All candidates are required to undergo pre-employment drug screen and background checks.
  • This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.

Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum.

Last updated : 2024-04-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$42k-53k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

05/08/2024

WEBSITE

ars.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

2006

REVENUE

$1B - $3B

INDUSTRY

Specialty Trade in Construction

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

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Previous call center experience preferred but not required.

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Step 3: View the best colleges and universities for Call Center Representative.

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