Job Description:

Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is seeking a Business Operations Specialist to support the Western New York Region. Position is hybrid working 2 days from the Buffalo office, and 3 days from home.

WHAT YOU NEED TO KNOW:

The Business Operations Specialist provides complex administrative support to a department, group or program. Prepare reports and various correspondences. Administers projects, programs, and/or processes applicable to the unit. Analyzes unit operating practices and recommends revisions to improve established procedures. May serve as an administrative liaison with others within and outside the company regarding administrative issues.

Specific duties: financial analysis; draft executive summaries for the budget; provide technical support to the Business Office.

WHERE YOUR CAREER IS A FORCE FOR GOOD:

• Perform a variety of complex administrative duties, with little supervision and exercising confidentiality. Prepare and maintain memos, records, reports, data or correspondence for management or staff review. Reviews correspondence for consistency with corporate policies and practices. May develop high-level presentations and/or spreadsheet reports and run specialized queries from department database.

• Initiate, prepare, and edit written materials, correspondence, and reports using various software and/or database management applications.

• Compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations supporting functional area or business unit/project by utilizing specific database or software applications.

• May administer a particular project involving operational issues and compile results and findings for management review. May participate as a department representative on a cross-functional project team or serve as a project manager for an intra-department project.

• May provide functional supervision to clerical/administrative staff assigned to unit.

• Provide support, development and/or leadership guidance to all volunteers.

WHAT YOU NEED TO SUCCEED:

• Education: High School or equivalent required.

• Experience: Minimum 7 years related experience or equivalent combination of education and related experience required.

• Skills & Abilities: Excellent verbal and written communication skills. Proficient in personal computer use and Microsoft Office Suite. Proficient typing skills required. Knowledge of organizational policies and procedures that relate to operations within assigned organizational unit is preferred. Ability to prepare and edit complex documents is preferred. Ability to work on a team.

• Travel: Some regional travel required. A current, valid driver's license with good driving record is required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

Knowledge of Power BI or willingness to learn the program

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

The salary range for this position is (New York): $21.73 - $22.32

Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance Program
• Disability and Insurance: Short Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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