A receptionist acts as the first point of contact for clients. They must be able to handle a heavy volume of telephone calls and messages in a professional, courteous, and efficient manner. In addition to this, a receptionist must perform various clerical duties. Must be able to multitask and pay attention to details.

Duties and Responsibilities

1. Answer telephones, screen and direct calls to the appropriate place.

2. Excellent customer service skills

3. Take and relay messages when needed

4. Provide information to callers

5. Handle queries from the public and customers

6. Ensures knowledge of staff movements in and out of organization

7. General administrative and clerical support.