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Patient Services Representative
Main Line Health Philadelphia, PA
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$41k-50k (estimate)
Full Time 1 Week Ago
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Main Line Health is Hiring a Patient Services Representative Near Philadelphia, PA

Description:
Could you be our next Patient Services Representative in Roxborough, PA?
Why work as a Patient Services Rep with Main Line Health?

  • Make an Impact! Be an Integral Member of our Organization! As a PSR, you are the first person to make a GREAT impression with our patients! Using your excellent communication skills, you will help greet, direct and schedule patients and visitors. Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports and other correspondence organized.
  • Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.
  • Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
  • Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!

Position: Patient Service Representative

Position Responsibilities:

  • Greets patients and visitors in a prompt, courteous, and helpful manner, determining their needs.
  • Checks in patients, verifies and updates insurance and demographic information in the medical record and billing system. (Includes HIPPA regulations)
  • Prepares patient chart prior to the patient's appointment.
  • Maintains appointment schedule and follows office scheduling policies and procedures.
  • Sends confirmation/ instructions/directions to patients promptly.
  • Answers telephone, screens calls, takes accurate messages and provides information to customers.
  • Files charts, coordinates lab work, physician's report, etc.
  • Files records daily in appropriate section of patient charts and keeps charts in proper order.
  • Types correspondence as directed.
  • Sorts and delivers mail, medical records and other correspondence.
  • Maintains work areas and waiting room in neat and orderly manner.
  • Attends meetings as required.
  • Confirms all patient appointments based on the following days schedule.
  • Maintains patient confidentiality.
  • Performs other duties as assigned.

Shift: Full-Time, Monday through Friday 8:00am to 4:30pm
Experience:
1. Two to three years of office experience required.
2. Knowledge of insurance payers and medical terminology preferred.
3. Must be experienced in Microsoft Word (columns, tables, envelopes, mail merge, labels) Excel (data base maintenance) and Outlook (maintaining calendars of several staff).
Education:
High School Diploma
Licensures/Certifications:
N/A

Additional Information

Job Summary

JOB TYPE

Full Time

SALARY

$41k-50k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/20/2024

WEBSITE

mainlinehealth.org

HEADQUARTERS

FORT WASHINGTON, PA

SIZE

15,000 - 50,000

FOUNDED

1985

CEO

LAWRENCE S MILLER

REVENUE

$1B - $3B

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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