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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
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Accertify is the trusted partner to the world's leading eCommerce brands. With industry-leading fraud prevention and digital identity offerings, we help our clients grow revenue and protect against loss. When you join Accertify, you become part of the digital solution to enable legitimate eCommerce, delivering peace of mind to merchants and their customers across the globe. #TeamAccertify provides a solution merchants trust and a career you can trust.
Accertify is a wholly owned subsidiary of American Express--which means our team has access to the amazing perks and benefits offered by our parent company. We are proud to be #TeamAmex and #TeamAccertify.Accertify is growing, and we are looking to add a Senior Manager, Client Success (Sr. CSM), to our global fraud-fighting team.
How will you make an impact in this role?
The Senior Manager of Client Success (Sr. CSM) is responsible for building strong, long-lasting relationships with Accertify's clients by leveraging their expertise in fraud prevention, chargeback management, and account-based risk assessment. The Sr. CSM's primary focus is to ensure that Accertify's clients receive top-notch service and achieve their desired goals. To do so, the Sr. CSM must have a curious mindset and be able to develop a deep understanding of the client's business and challenges. By providing valuable consultation and building strong relationships with clients, the Sr. CSM helps increase client retention and revenue growth.
Essential Duties and Responsibilities:
Qualifications:
Preferred Qualifications:
Salary Range: $110,000.00 to $190,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Full Time
$88k-123k (estimate)
03/10/2024
04/03/2024
americanexpress.com
PLANTATION, FL
>50,000
1850
Public
PHILLIP WEBB
$10B - $50B
American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.