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Job Description :
The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DCA Airport.
MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise.
A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment.
Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members.
Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.
Lounge Hours of operation are from 5 : 00 9 : 00 SUNDAY- FRIDAY, 5 : 00- 8 : 00 SATURDAY. Hours are subject to change due to business need.
Qualifications :
A successful candidate will possess the following qualifications :
Salary Range : $20.00 to $22.12 hourly bonus benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
Last updated : 2024-04-28
Full Time
$37k-47k (estimate)
04/29/2024
05/09/2024
americanexpress.com
PLANTATION, FL
>50,000
1850
Public
PHILLIP WEBB
$10B - $50B
American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.