You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The incumbent will be a subject matter expert in customer management risk (authorizations, case setup, limit management and modelling) with responsibility across the Consumer and Commercial portfolios for:

• Undertaking analysis to ensure strong credit performance and delivery of country scorecard.
• Driving profitable business growth without adverse surprises, while providing an outstanding customer experience for proprietary and network customers in Hong Kong.
• Effectively collaborating with colleagues in a matrix environment to develop, enhance and implement winning strategies for risk management models, strategies and processes with enterprise thinking and external perspective/understanding.
• Identify issues at an early stage; find opportunities for business growth and risk process enhancement with the courage to challenge the status quo and execute quickly in a flawless manner.

Qualifications

• Under/post graduate qualifications in a quantitative/STEM based discipline
• Candidates must be able to demonstrate advanced coding skills in Python (Including Numpy and Pandas) and SQL. It is also preferable to have experience using Business Intelligence packages.
• Self-starters with ability to manage multiple initiatives simultaneously.
• Strong collaborative skills and able to work effectively in a matrix environment.
• Effective communication and presentation skills with active listening and the ability to influence others with a track record of driving effective change.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.