You haven't searched anything yet.
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Global Merchantand Network Services(GMNS) is the Merchant network of American Express thatacquires and maintains relationships with Merchants who welcome American Express branded cards & B2B payment solutions. Our objective is to be an indispensable payments partner to our customers while simultaneously delivering differentiated products and services that meet customer needs. Our goal is to drive revenue growth and premium economics for both Merchants and American Express.
The B2B- Product, Partnerships, & Client Management (BPPC) organization within Merchant Services – U.S. is responsible for scaling supplier revenue, increasing acceptance, and driving differentiated value through partnerships and new AR automation strategies. The team is responsible for being experts in their industry vertical and leading strategies to drive acceptance while also bring the voice of the customer to our product organization to help build new products and services with their needs in mind.
This Director will lead a team of 4senior Client Managers covering a portfolio in theCourier, Freight, and Wholesale Auto vertical (approximately 72 Suppliers). These accounts include some of the most strategic B2B partners across American Express.
The Director will have general management responsibilityand ownership of the strategy and execution of initiatives pertaining todeveloping and driving theverticals growth strategy. The successful candidate must have strong critical thinking and strategic thought leadership skills, effective customer and stakeholder relationship management, a proven record of consultative B2B selling ability, superb negotiatingskills, be innovative, and have the ability to lead through complexity and change. The successful candidate will partner with internal teams in marketing, risk, commercial and consumer card issuers, and operations to define solutions that support their unique needs. This person must be an exceptional leader, a motivated self-starter, comfortable identifying and driving new business opportunitiesand be able to lead the execution of those strategies to drive revenue growth. Revenue growth is our highest priority. The Director will focus on leading a highly engaged team to establish, maintain, and grow long-lasting Merchant relationships to further grow American Express share of wallet and drive strong Supplier satisfaction. They will also have exceptional collaboration skills to influence and drive alignment across multiple internal stakeholders. The sales cycle for this team can be lengthy, so the candidate must also have strong project management skills and be able to lead with a sense of urgency and drive accountability with the team. American Express is a bank holding company, the candidate must also have a operate with a high level of integrity and do business with a compliant first mindset.
Key responsibilities include:
Experience required:
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Full Time
$220k-308k (estimate)
03/05/2023
04/22/2024
americanexpress.com
PLANTATION, FL
>50,000
1850
Public
PHILLIP WEBB
$10B - $50B
American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.
The job skills required for Director - Client Management include Leadership, Initiative, Presentation, Project Management, Problem Solving, Client Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Director - Client Management. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director - Client Management. Select any job title you are interested in and start to search job requirements.