JOIN OUR GROWING TEAM TODAY! THIS IS A HYBRID ROLE - YOU MUST BE ABLE TO TRAVEL TO OUR OFFICE LOCATION IN AMHERST NY TWICE WEEKLY!

POSITION SUMMARY: The Human Resources Analyst will collect, structure, manage and analyze HR information to help streamline processes and allow for data driven decisions for the functional areas within the Human Resources Department. Additional responsibilities include record maintenance, payroll processing and other duties as assigned. This position requires the utmost confidentiality as well as attention to detail, the ability to work under tight deadlines and multi-task.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collects HR data and metrics from the human resource information system (HRIS) and payroll outputs as well as the timekeeping system and benefits platform with an eye toward improving the organization’s efficiency, profits, or other specified parameters.
• Analyzes collected data for trends and outliers.
• Creates detailed reports of data and analytical findings in order to provide clear communication to management.
• Maintains accurate and up-to-date human resources files, records, and documentation. Safeguards the integrity and confidentiality of the data therein.
• Performs routine audits of HR files and records to ensure that all required documents are collected and maintained appropriately.
• Handle personal, confidential, and time-sensitive materials and activities with accuracy and complete confidentiality.
• Supports the recruiting processes with data and statistics for trends and patterns.
• Creates electronic personnel files and ensures the New Hire Personnel File Checklist is complete and accurate.
• Ownership of ACI’s onboarding process for all new staff.
• Processes employee separations and ensuring ACI’s termination of employment checklist is complete and accurate.
• Tracking of terminated employee equipment, follow up on the equipment return process
• Responds to employment verifications and garnishments as needed for current and terminated employees.
• Responsible for weekly and monthly HR reporting.
• Maintains the progressive disciplinary action log and related employee documentation.
• Assist in monitoring and documenting “ACI Call-In Line” voicemails.
• Conducts weekly under hours reporting along with timecard review for accuracy and compliance with federal, state and local laws.
• Assist with multi-state biweekly payroll processing in accordance with all federal, state and local laws.
• Maintains the data within the Human Resources Departmental page on ACI’s intranet.
• Project lead for any HRIS/HR database related improvements/updates.
• Serves as a back up to the Corporate Recruiter and HR Specialist.
• Provides administrative support to HR Director.
• Assist in the collection and processing of HR mail each week. (Onsite)
• Assist with new hire training classes as needed. (Onsite)
• Comply with company policies and procedures (including all IT required security and privacy policies and procedures),client standards and all applicable federal, state and regulatory laws.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills along with attention to detail.
• Exceptional time management skills with a proven ability to meet deadlines.
• Proficient computer skills including Microsoft Word, Excel and PowerPoint.
• Ability to create visual descriptions of findings and present them to staff at varying levels in the organization.
• Knowledge of HRIS/Payroll software.
• Knowledge of timekeeping software.
• Proactive and independent with the ability to take initiative in a multitask environment, as well as part of a team.
• Knowledge of federal, state and local laws regarding employment and labor practices, HR and HR policies.

PREFERRED QUALIFICATIONS

• At least one (1) year of collections industry experience.
• Bachelor’s degree in one or more of the following: Human Resources, Communications, Psychology, Business Administration and/or Teaching or equivalent in Human Resources experience.
• Experience with ADP Workforce Now, ADP Talent Management & Screening Services, PlanSource, and/or Attendance on Demand.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent.
• Associates degree in one or more of the following: Human Resources, Communications, Psychology, Business Administration and/or Teaching or equivalent in Human Resources experience.
• Minimum of two (2) years’ experience working in the field of Human Resources.
• High Level of proficiency with Microsoft Office Suite or related software.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working on a computer with multiple displays.
• Must be able to lift up to 15 pounds at times.
• Dual hand dexterity/repetitive use of hands 80% of the time (typing on computer and dialing phone).
• Ability to speak proper English grammar and use proper telephone etiquette.
• Ability to hear.
• Simple/light grasping required both hands 80% of the time.
• Typical noise level for work environment (moderate noise).
• Close vision required (clear vision on 15 inch or larger computer monitors).
• Typical noise level for work environment (moderate noise).
• Remote workspace must meet following criteria:
• Remote workspace must be quiet, secure and distraction free.
• Must have reliable internet connection ability to connect directly (not via wi-fi) to a company provided equipment to a router.
• Must be able to work with IT representatives to troubleshoot connectivity issues.
• Must meet ACI’s security and safety requirements.

Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

The pay scale for this position may vary if an applicant possesses experience outside of what American Coradius International LLC (ACI LLC) reasonably anticipates for this position.