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Customer Service Specialist
Resideo Louisville, KY
Apply
$52k-69k (estimate)
Full Time 2 Days Ago
Save

Resideo is Hiring a Customer Service Specialist Near Louisville, KY

Job Description
Responsible for providing support in selling of ADI Global Distribution products and services to existing customers and in identifying new selling opportunities to existing customers. You will complete administrative work associated with the sales process. You will utilize business knowledge to assess customer needs and enhance the customer buying experience. You will identify and escalate opportunities for process improvement. You will provide support to cross-functional teams.
JOB DUTIES:
  • Maintain Existing Customers
  • Provide Excellent Customer Support
  • Raise Escalations
  • Work with Larger Sales Organizations
  • Identify possible improvement opportunities
  • Exhibit understanding of ADI Global Distribution products, systems, and procedures
YOU MUST HAVE:
  • High School Diploma, or equivalent
  • Must have at least 1 year of sales experience (retail, customer sales, B2B)
WE VALUE:
  • Bachelors Degree
  • Prior sales experience
  • Prior industry experience
  • Strong interpersonal skills
  • Ability to work autonomously and collaboratively as part of a team
WHAT'S IN IT FOR YOU:
  • Competitive base pay plus commission
  • Product and leadership mentoring to ensure you are set up for success
  • Benefits- Day 1 ADI Global Distribution provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, retirement plans, vacation and holidays
#LI-FH1 #hybrid
About Us
Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.
At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

Job Summary

JOB TYPE

Full Time

SALARY

$52k-69k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

06/16/2024

WEBSITE

resideo.com

HEADQUARTERS

WILMINGTON, DE

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

RODMAN WARD III

REVENUE

$5B - $10B

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

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Customer agents talk to customers on behalf of businesses and companies.

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They help customers with their queries and complaints.

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A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

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Step 3: View the best colleges and universities for Customer Service Specialist.

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