2 MEMBER CONTACT CENTER REPRESENTATIVE Jobs in Dupont, WA
America's Credit Union is Hiring a MEMBER CONTACT CENTER REPRESENTATIVE Near Dupont, WA
Role Highlights
- Assist members with account inquiries, transfer of funds, and stop payments over the phone and online platforms
- Provide members with information on loan applications status, loan payments, and loan payoff amounts
- Provide history and statement copies
- Process wire requests
- Ability to set members up for electronic services
- Provide prompt, professional, and courteous service to members; use and understand phone system as instructed
- Actively expand existing member relationships by cross selling products and services or referring members to appropriate sales staff
- Actively being a part of an awesome team
- High school diploma or equivalent (GED)
- 6 months to 1-year related experience in a customer service position
- Must have pleasant and professional phone manner and service skills
- Ability to handle a high volume of calls and be able to work for extended length of time on the phone
- Must be computer literate and have skills in effective written and oral communication
- Familiar with 10-Key and type at least 35 words per minute
- Must have excellent interpersonal, member service and organizational skills
- Ability to effectively communicate and work with members and other employees
Benefits Include
- Generous PTO (Paid Time Off)
- 11 Paid holidays
- Paid Bereavement Leave
- Paid Jury Duty leave
- Training and advancement opportunities
- 401k with match up to 6%
- Mortgage discounts
- No interest employee loans for work wear
- Paid volunteering at ACU sponsored events
- Bonus opportunities
- Company paid long term disability and life insurance
- Full Medical, Vision and Dental benefits
- Annual employee event for all staff and their families
- Employee Assistant Program (EAP)
- AND MORE!
Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.
Job Summary
Full Time
Banking
$34k-44k (estimate)
05/19/2024
07/04/2024
youracu.org
LACEY, WA
50 - 100
1954
JOY GRAHAMRABUS
$10M - $50M
Banking
Related Companies
About America's Credit Union
Serving those who defend our nation has been the mission of Americas Credit Union (ACU) for over 60 years. Formed in 1954, ACU is a full service, fully insured financial cooperative that serves the Joint Base Lewis-McChord Military Installation. ACU is governed by a volunteer Board of Directors and Supervisory Committee comprised of Military Retirees and DOD employees (current and retired), so we truly understand what it means to serve and how to meet the needs of those who serve. JBLM is a community of more than 25,000 soldiers and civilian workers. That population is well served by three bra...nches on base and 14 additional branches in surrounding communities. Just as importantly, ACU products and services are designed and provided for the benefit of our soldiers, and profits are returned to members in the form of higher rates on deposits and lower lending rates.
More
Show less
The job skills required for MEMBER CONTACT CENTER REPRESENTATIVE include Customer Service, Products and Services, Oral Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a MEMBER CONTACT CENTER REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by MEMBER CONTACT CENTER REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for MEMBER CONTACT CENTER REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a MEMBER CONTACT CENTER REPRESENTATIVE, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary MEMBER CONTACT CENTER REPRESENTATIVE. You can explore the career advancement for a MEMBER CONTACT CENTER REPRESENTATIVE below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
