Job Description

Par time Administrative Assistant opening at one of our communities in Hanover, MD to assist during the season.

Hours :

Monday through Friday, 12pm - 5pm.

Seasonal through Labor Day weekend, with possibility to extend.

$21 an hour.

Daily responsibilities :

• Manage phone calls and emails; research and respond to inquiries.
• Data enter and update homeowner and property information into the database.
• Meet and direct maintenance subcontracts and vendors.
• Issue parking passes and pool passes.
• Receive packages, log, sort, and distribute to homeowners.
• Manage all correspondence to homeowner and members of the board of directors.
• Create, mail, and email HOA violation notices to homeowners.
• Assist homeowners in completing architectural review forms.
• Assist homeowners in paying monthly HOA dues.
• Download financial reports, create board meeting agendas, and assist in assembling board meeting packets.
• Manage club house and meeting room rentals and reservations.
• Create and mass email weekly communications and newsletters to homeowners, notifying them of maintenance projects on property, water shut off, HOA rules and regulations, and community events.
• Track information; fax, file, scan, and record documents.
• Other duties as assigned.

Requirements

• 2 years of clerical support experience.
• Ideal industry experience preferred : residential or associations, HOA, Condo, multi family, single family, leasing, or a corporate setting.
• People person who is friendly and outgoing.
• Highly customer service oriented and a team player.
• Ability to thrive in a fast paced work environment with interruptions.
• Ability to prioritize tasks and create check-lists.
• Attention to detail, time management, and project management skills.
• Excellent communication skills, written and spoken, and conflict resolution techniques.
• On time, reliable, dependable, proactive, takes ownership, takes initiative, and thinks one step ahead.

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Last updated : 2024-05-17