The office assistant is responsible for allowing entry into the building and greeting guests. The office assistant is responsible for answering phones and directing calls or questions to the appropriate area. The office assistant will be scanning, filing and maintaining all patient medical record information.

Education

• High School or GED

Experience

• Less than one year

Skills

• Organizational
• Verbal
• Interpersonal
• Customer Relations
• Mathematical
• Analytical
• Grammar/Spelling
• Read/Comprehend written instructions
• Follow verbal instructions
• Computer: EMR, Data Entry
• Clerical

Age of Patients Served

• Neonate/Infant (Birth-1 year)
• Child/ PED (1-11 years)
• Adolescent (12-17 years)
• Adult (18-64 years)
• Geriatric (65 years)

Mental and Emotional Requirements

• Manage stress appropriately
• Make decisions under pressure
• Manage anger/fear/hostility/violence of others appropriately
• Handle multiple priorities
• Work alone

Working Conditions

• Exposure to potential electrical shock
• CRT (computer) monitor

Physical Requirements

• Sedentary work- Prolonged periods of sitting and exert up to 10 lbs. of force occasionally.
• Sit for 6-7 hours per day
• Walk for 1 hours per day
• Perform repetitive tasks/motions
• Distinguish colors
• Hear alarms/telephone/tape recorder/normal speaking voice
• Have good manual dexterity
• Have good eye/hand/foot coordination
• Have clarity of vision: Mid (>20=-<20=)