Seasonal Pool Bartender

Job Description:

The Pool Bartender prepares and serves alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hotel restaurant and pool standards.

• Greet and make all guests feel welcomed.
  
  • Ensure guest satisfaction by engaging in conversation.
  • Understand and answer all questions pertaining to beverage and menu offerings.
  • Take drink and food orders from guests and servers, and process in a timely manner.
  • Remain attentive to guests, adhering to or exceeding service standards.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful and courteous demeanor at all times.
  • Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude.
  • Promote hotel amenities and services to guests using personal knowledge and effective selling techniques.
  • Welcome and effectively resolve guest questions, issues and complaints with supervisor assistance as needed.
  • Be continually aware of, and maintain, the highest standards of safety and hygiene.
  • Open bar, stocking as outlined in the bar inventory. Close bar according to bar closing procedures.
  • Maintain cleanliness and orderliness of bar to provide the best appearance possible.
  • Maintain cleanliness standards in order to satisfy local health department and State Board of Health requirements.
  • Handle cash, credit card, currency conversions and other financial transactions.
  • Receive proper payment from guest and ensure accuracy of guest check and method of payment.
  • Ensure the security of guest payment information.

Job Requirements:

• Minimum one year bartending experience in a high volume bar
  
  • At least 19 years of age
  • Basic computer skills, prior Micros experience a plus
  • Experience as a bartender in a reputable business location
  • Must be able to speak, read and write English and have basic food/beverage knowledge
  • Food Handlers and TIPS cards required
• High school diploma or GED

The bartender responsibility is to sell and serve alcoholic beverages to customers that are the legal drinking age and to maintain a clean, orderly and well-stocked bar. Ensure compliance with legal requirements.