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AM Default Brand
Mishawaka, IN | Full Time
$41k-50k (estimate)
2 Months Ago
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Talent Strategy
Mishawaka, IN | Full Time
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Steinhoffer Scale Co, Inc.
Mishawaka, IN | Full Time
$52k-66k (estimate)
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HealthLinc
Mishawaka, IN | Full Time
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Nothing Bundt Cakes - South Bend
Mishawaka, IN | Part Time
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Laidig Systems
Mishawaka, IN | Full Time
$62k-80k (estimate)
2 Months Ago
Field Service Representative
AM Default Brand Mishawaka, IN
$41k-50k (estimate)
Full Time 2 Months Ago
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AM Default Brand is Hiring a Field Service Representative Near Mishawaka, IN

INTRODUCTION TO AM GENERAL

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us.

We R.I.D.E. with Sgt. Smith! We are Responsive We have Integrity We are Dynamic We exhibit Excellence

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Load tools to shelter according to provided work instructions
  • Interior and Exterior touch-up painting: Mask, prep, and paint enclosure
  • Perform warranty repairs including, but not limited to:
    • Decals
    • Heat exchangers
    • Tires
    • Alternators
  • Work defect list created by inspector and perform general repairs including, but not limited to:
    • Rivets
    • Mechanical and wire harness routings
  • Serve as advisor and technical consultant for both technical information and use of special tools
  • Provide vehicle technical support for AM General
  • Complete inspection forms, daily reports, and process audits
  • Work with Quality and Manufacturing engineering on process improvements and corrective action investigations
  • Maintain a safe and clean work environment

KNOWLEDGE AND SKILLS

  • 2-5 years’ experience in Automotive, Defense or manufacturing related field
  • 2-5 years commercial and/or HMMWV and automotive inspection, painting and repair experience
  • Technical experience in military processes
  • Strong organizational and planning skills as well as a high level of self-motivation
  • Proficiency in Microsoft Office computer software
  • Experience with Lean Six Sigma a plus but not mandatory

PHYSICAL EFFORT

  • Sight: must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
  • Hearing: must be able to regularly hear well enough to communicate
  • Hand-Eye Coordination: must be able to regularly coordinate one’s eyes with one’s fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks
  • Manual Dexterity: must be able to regularly make quick, accurate, skillful, and coordinated movement with hands and arms to grasp, place, move, or use objects such as phone, computer, and other office equipment, tools, or controls
  • Agility: must be able to regularly bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks, including the ability to move throughout all areas of the facility, Company’s property surrounding facility, or additional work areas
  • Climbing / Kneeling: must be able to occasionally climb, kneel, bend over, stoop, kneel, crouch, or crawl, with balance
  • Lifting: must be able to occasionally lift up to 25 pounds with or without assistance
  • Physical Strength: must be able to occasionally lift, push, pull, or carry objects using hands, arms, back, abdominal muscles, shoulders, legs, or a combination of these muscle groups
  • Stamina: must be able to occasionally exert oneself physically over long periods of time, including performing repetitive or strenuous tasks as well as standing and sitting for long periods

WORKING CONDITIONS

  • Physical Location: This position operates between an office and manufacturing plant environment and is often assigned to a specific shift or hours. The Employee must be able to perform job functions in an environment with varying difficult work conditions such as extreme cold, heat, inclement weather, at heights, and/or while exposed to constant/intermittent loud noises
  • Teamwork: This position will work with others to ensure efficiency in the workplace
  • Listening Skills: This position will need to understand how to use machinery properly and safely to prevent accidents and ensure all tasks are completed accurately
  • Ability to follow instructions: Managers assign tasks and responsibilities, which vary; this position should be able to follow instructions competently
  • Methodical approach: Production lines follow a set process, so this position needs a methodical approach to ensure all tasks are completed in the correct order for a smooth-running production line
  • Concentration: This position may perform the same or similar tasks repeatedly, so a strong level of concentration when carrying out these tasks is important for quality control purposes. This role is often fast paced, so being able to maintain focus at all times is important

TRAVEL REQUIREMENTS

Up to 50% travel may be required

Job Summary

JOB TYPE

Full Time

SALARY

$41k-50k (estimate)

POST DATE

03/28/2024

EXPIRATION DATE

05/26/2024

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The job skills required for Field Service Representative include Technical Support, Microsoft Office, Planning, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

01/28/2022: Fairbanks, AK

Performs site visits with Service Partners, evaluates technical and professional performance.

12/24/2021: New Britain, CT

Prepare and maintain service related documentations.

01/30/2022: Cleveland, OH

Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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