Alverno College
Exempt Position Description

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Position Title: Graduate, Adult and Transfer Admissions Counselor Date: March 2024
Department: Admissions Department Status: Full-Time/12 Month
Reports To: Associate Director of Admissions

Primary Function: Recruit and enroll students appropriate to designated graduate, adult
and transfer programs. Specific territory and population assignments
based on departmental needs.

Secondary Function: Support college-wide Admissions recruitment efforts.

Principal Responsibilities

1. Department Responsibilities

a. Manage prospective student pool to meet enrollment goals in Alverno’s graduate, adult and
transfer weekday programs

b. Proactively develop and maintain relationships with prospective students throughout the recruiting
lifecycle (Inquiry, Admit, Accepted Student, and newly Enrolled Student)

c. Counsel prospective students on Alverno degrees and areas of study

d. Facilitate the admissions and registration process through clear, consistent and timely
communication to prospective students (appointments, phone calls, emails, texts, and letters, etc)

e. Schedule and conduct individual appointments with prospective students and their families

f. Process application, scholarship, and registration materials accurately and in a timely manner

g. Maintain accurate and current student data in department preferred databases (Recruit,
Colleague, Excel) including, but not limited to notes on student communication topics, history of
contacts, and scholarship eligibility

h. Provide guidance and explanation to students regarding financial aid process and packages

2. Develop and maintain relationships within key market segments for Alverno’s adult and
graduate programs through outreach efforts and through support of Alverno’s marketing
efforts.

a. Schedule and conduct information sessions (on and off-site) as appropriate

b. Participate in external fairs and conferences as appropriate

c. Provide outreach to the community, including, but not limited to universities, community and
technical colleges, businesses, and community based organizations to develop new inquiries

d. Work collaboratively with Alverno admissions leadership to develop relevant marketing strategies
and materials for Alverno’s graduate, adult and transfer populations

3. Work collaboratively with the Admissions team to support enrollment

a. Develop and apply knowledge of college-wide Admissions and recruitment programs and
practices

b. Provide staffing for Alverno coordinated recruitment events; information sessions, open houses,
conferences, trainings, etc.

4. Work collaboratively across internal college departments to facilitate the admissions process.

a. Serve as a representative of the Admissions department throughout the College.

b. Stay current on happenings that affect enrollment through meetings, email, minutes, social
networking sites

c. Provide input to faculty and staff on matters that affect the enrollment and admissions process
(e.g., scheduling, timelines, orientation and communication)

d. Coordinate conversations between prospective students and faculty, staff, or alums when
appropriate.

e. Serve on campus committees

5. Participate in department meetings, committees, and official college functions when appropriate.

6. Be respectful of the College’s vision of a balanced and healthy lifestyle strategy which includes the
Seven Dimensions of Wellness: Career, Emotional, Environmental, Intellectual, Physical, Social, and
Spiritual.

7. Comply with safety procedures and maintain clean and orderly work areas.

8. Perform other tasks as necessary to support the mission of the College.

Qualifications and Education
1. Bachelor’s Degree required.

2. A minimum of two years of professional experience in a fast-paced, goals-driven environment is
required. Previous experience with event planning, execution and evaluation is preferred.

3. Must be flexible and have a collaborative work style, with ability and desire to interact effectively with
a variety of diverse individuals and constituencies.

4. Requires a high level of customer service, professionalism and ability to manage confidential
information.

5. Requires excellent written and oral communication skills and must be able to respond to both internal
and external customers professionally and in a timely manner.

6. Working knowledge of and the capacity to utilize technology programs including Microsoft Office
(Word, Excel, PowerPoint, Access, Outlook), with the ability to learn new technology quickly.
Experience with client relationship management, sales, and/or recruitment management systems is
preferred.

7. Demonstrated organizational skills and attention to detail, including the ability to multi-task, prioritize,
and work with frequent interruptions. Must have the ability to professionally respond to variations in
schedules and plans.

8. Must be self-directed with strong problem-solving skills, including the ability to develop innovative
approaches and ideas and meet challenges with resourcefulness. Requires evidence of sound
judgment and solid decision-making skills.

9. Strong project management skills, including facilitating on-going communication with all stakeholders.

10. Core business hours on days without activities/programs are 8am – 5pm Monday – Friday. Must
have willingness and ability to work some evenings and weekends.

11. Some regional travel expected. Possible overnights.

12. A valid driver’s license with a driving record that meets the qualifications of an Alverno driver is
required.

13. Must be able to freely move throughout the campus. Requires the ability to speak and hear. Must
have the ability to frequently lift and/or move up to 10 pounds and occasionally lift/move up to 35
pounds. Specific vision abilities required by this job include close vision and color vision.

14. Successful candidates will have a demonstrated commitment to promoting diversity, inclusion, and
multicultural competence in an educational and work environment and must be willing to contribute to
the College’s strategic plan of inclusion.

Alverno College is an Equal Opportunity Employer and committed to workplace diversity.

**The above is intended to describe the general content of and requirements for the performance of the job. It is not to be
construed as an exhaustive statement of duties, responsibilities or requirements.

**We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability,
martial or veteran status, sexual orientation, or any other legally protected status.

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.