Evaluate, select, design, install, implement, configure, upgrade and optimize the performance of Altera\Allscripts application systems, databases and assigned technologies required to deliver infrastructure for internal and client-facing applications.

Essential Functions/Major Job Responsibilities

• Manages, maintains, monitors and supports the network infrastructure environment. 
• Installs, configures and supports hardware and software required to operate the network infrastructure.
• Works with operations, to provide ongoing maintenance including updates, patches and antivirus updates.
• Troubleshoots and resolves issues within the network infrastructure including hardware, software, operating systems and application-related issues; Conducts performance monitoring, systems health checks and capacity planning.
• Identifies the common causes of network infrastructure defects, prioritizes them and systematically removes them so that they do not reoccur in further development work.
• Ensures validation has happened (peer, stakeholders) and all review comments have been closed / incorporated before delivery of any artifacts.
• Ensures the quality of the deliverables as per the defined defects standards.
• Takes complete ownership for the assigned network infrastructure task and reports progress of the project / task to all stakeholders in a timely manner. Informs all stakeholders immediately of any scope creep and\or schedule delays.
• Documents issues with resolutions and shares with the core infrastructure teams to improve team productivity.
• Adheres to the defined global Infrastructure standards.
• Provides accurate and timely information and proactively escalates as appropriate to the situation.

Education

• Bachelor's Degree (Preferred)

Work Experience

• 2-4 years relevant work experience (Preferred)

Certifications

• Cisco Certified Network Associate (CCNA) (Preferred)
• Cisco Certified Network Professional (CCNP)CompTIA A (Preferred)

Knowledge, Skills and Abilities

• Prior work experience with switches and routers.
• Prior work experience with firewalls.
• Prior work experience with wireless platform. (Preferred)

Working Arrangements

• Primarily works in standard office environment or remotely.
• May require after-hours, on-call support and/or holidays.

Travel

• Up to 20% travel may be required.