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Alta Equipment Group
Livonia, MI | Full Time
$89k-115k (estimate)
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Alta Equipment Company
Livonia, MI | Full Time
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Livonia, MI | Full Time
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Discount Tire
Livonia, MI | Full Time
$29k-38k (estimate)
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Hertz Local Edition (Carco Rentals)
Livonia, MI | Full Time
$67k-90k (estimate)
1 Month Ago
General Fasteners
Livonia, MI | Full Time
$40k-51k (estimate)
8 Months Ago
Zerbos Health Foods
Livonia, MI | Part Time | Full Time
$27k-34k (estimate)
2 Months Ago
Service Manager
$89k-115k (estimate)
Full Time 3 Weeks Ago
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Alta Equipment Group is Hiring a Service Manager Near Livonia, MI

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!
We provide our employees with the following tools and resources to be successful:
  • Training
  • Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
  • 401(k) with match
  • Competitive wages
  • Company laptop
  • Paid time off
  • 10 paid holidays
Responsibilities:
Alta Equipment Group is seeking a full-time Service Manager. The primary responsibilities of the position consist of, but are not limited to:
  • Supervise the operation of the service department
  • Foster a positive customer and employee relations atmosphere
  • Review & analyze department data meet sales and profit goals
  • Process and review work orders, invoicing and customer quotes
  • Monitor employee training progress
  • Monitor work in progress
  • Responsible for condition of service vehicles and facility
  • Incorporates Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
Desired Skills and Qualifications:
  • 2-4 years of previous management experience preferred
  • Strong working knowledge of electric and liquid propane industrial equipment
  • Good mechanical aptitude
  • Excellent written and verbal communication skills
  • Good customer relations and people skills
  • Ability to successfully manage others
  • Computer Skills - Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook
  • Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Physical Demands/Work Environment:
Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl.
Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 100 pounds
Work Environment: Occasionally will work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)
About Alta:
Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.
If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.
At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.
So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime.
What We Look For:
At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.
Other Opportunities at Alta:
Please visit our careers page at altg.jobs to view other openings that may be of interest to you!
Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.comimmediately!

Job Summary

JOB TYPE

Full Time

SALARY

$89k-115k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

06/14/2024

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

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Experienced leader with proven record providing exceptional customer service operations.

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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

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The service manager must also be able to work under stress besides handle stress.

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Step 3: View the best colleges and universities for Service Manager.

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